Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Many customers praised the friendly and knowledgeable staff, particularly mentioning sales associates like Chelsea, Trevor, and Elise for their helpfulness.
Delivery Experience
The delivery teams received positive feedback for being punctual, professional, and accommodating, although some customers noted issues with setup and inspection of items.
Product Quality Issues
Several reviews highlighted concerns with product quality, including defective items and assembly issues, leading to dissatisfaction with certain purchases.
Overall Satisfaction
Despite some product issues, many customers expressed overall satisfaction with their shopping experience, citing good prices and a pleasant atmosphere.
DH
Daniel Hernandez
3 days ago
5.0
Chelsea T, was customer oriented and found the best replacement for me. She made a recommendation that was just as comfy, and I saved money too.
Overall great experience, and I will be returning. :-)
KC
Kevin Chapman
Feb 21, 2026
4.0
Great service all around. The only thing I would have wanted different is if the new bed i purchased was put together upon delivery.
JP
Jeanne Phillips
Feb 17, 2026
5.0
Chelsea was very helpful helping me find a piece of furniture to match a dining set I had already purchased from the brick. She is very friendly and accommodating
OJ
Obed San Jose
Feb 15, 2026
5.0
I went in to look for a dishwasher after shopping around at a couple of stores. I spoke with Trevor Sansom and he was super easy to talk to and gave me prices right away with what I asked. Great experience
DA
Dean Anderson
Jan 30, 2026
5.0
Our sales consultant Elise C. Was very personable and helpful , informative about all products we were interested in purchasing. Living room sectional, dishwasher, range ,washer and dryer. We were very impressed by how professional she was paying attention to every detail and being so knowledgeable about all products. We liked her patience with us and the fact that she always gave us alone time to discuss and make decisions between the two of us. Totally enjoyably shopping experience !!
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please visit the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick refunds the difference with some conditions. See the Price Guarantee page online for details.
Can I cancel my order and receive a refund?
Orders can be cancelled and refunded prior to delivery or pick up. Refunds go to the original payment method; deposits on special orders are non-refundable.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
What are the store hours for The Brick in Fredericton?
Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. Closed on November 11, 2025.
Does The Brick offer delivery and curbside pickup?
Yes, The Brick offers delivery, curbside pickup, and no-contact delivery services.
What installation and assembly services are available at The Brick?
The Brick offers licensed installation and assembly for appliances, electronics, and furniture. Visit their page for full details.
How can I add an extended warranty to my purchase?
You can add an extended warranty during purchase online or in-store, or up to 30 days after delivery by visiting a store.
What nearby places can I visit near The Brick?
Nearby you can visit Rocky Mtn Chocolate for desserts, Crescent Gold & Diamonds for jewelry, and Taco Bell for a quick meal.
Are there other shopping options near The Brick?
Yes, you can also shop at Boathouse for clothing, Showcase for home goods, and Sunrise Records for music and DVDs.
How can nearby transit or services help me access The Brick?
Nearby telecommunications stores like TELUS and Eastlink can assist if you need mobile or internet services to plan your visit to The Brick.
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