Lowe's Home Improvement

3.6
1551 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Kalispell, MT offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2360 Highway 93 North, Kalispell, MT
59901, United States

Hours

Reviews

3.6
1,357 reviews
5 stars
546
4 stars
312
3 stars
144
2 stars
87
1 star
268

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.

Delivery Issues

Numerous complaints about delayed or poor delivery service, with customers expressing frustration over communication and scheduling.

Store Conditions

Reports of disorganization and cleanliness issues within the store, including dirty restrooms and cluttered aisles.

Product Availability

Customers appreciate the variety of products available, but there are complaints about incorrect stock information and pricing discrepancies.
  • LB
    Levi Bessette
    3 days ago
    3.0
    A little disorganized but functional not as vast a selection as other locations tho
  • SB
    Steve Bylund
    Dec 31, 2025
    2.0
    I want to like Lowes but they have to do better - 1) There was the time they ran out of bags for a month 2) The physical aisles were shifted one aisle out such that the App gave incorrect locations -- went on for weeks 3) Made a pick up order on Saturday afternoon, didn't hear anything for over two hours. Mentioned to my daughter that I had done a pick up at Lowes to which she replied, "Lowe's is awful for pick ups, you should go to Home Depot" Tried to call Lowes to check on the item, no answer after 10 minutes of ringing. My concern was that they didn't have the item even though they showed that they had three online, but I needed it before closing so I drove to Lowes where customer service said it wasn't ready yet and besides they never have pick ups ready in under two hours since they have so many. Rather than saying let's just go get since you are here, the customer Service person walked away. Needless to say, I went to look for the item which they didn't have. Went to ACE and got it.
  • BR
    B. Real
    Dec 28, 2025
    1.0
    Who is hiring here? Zero professionalism. Customer “service” is non-existent. Taking my business elsewhere.
  • WW
    Wulf43
    Dec 21, 2025
    1.0
    Employees in the tool section were rude and dismissive. Unfortunately this happens all over the store most visits, I’d steer clear of this one unless absolutely necessary.
  • JF
    Jim Feight
    Dec 7, 2025
    1.0
    Never fails to disappoint every time I shop here. The bathroom is disgusting. The cashiers don’t have a clue what they’re doing. No pride in their work. While I’m paying for my items with a bunch of small items I waited to see if the cashier would put my items in a bag. As I finished paying I bagged my own items. This place has been going downhill for a while. Management should be ashamed.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.