Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Helena, MT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,243 reviews
5 stars
583
4 stars
318
3 stars
128
2 stars
62
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or unprofessional.
Product Availability
Customers appreciated the wide selection of products, but there were complaints about items being out of stock or not available as promised.
Store Cleanliness
Several reviews mentioned cleanliness issues, particularly in the restrooms, which detracted from the overall shopping experience.
Checkout Experience
Many customers expressed frustration with the self-checkout system and the lack of traditional checkout staff, leading to longer wait times.
Staff Knowledge
While some employees were noted for their expertise and assistance, others were described as unhelpful or lacking product knowledge.
- SMScott Canalgastunk (Bremes Medina)3 days ago5.0Great place a bit pricey.. Scot(manager) was the biggest help. Kudos should go out for his great effort..
- DRDanielle RogersNov 14, 20255.0The young gal at check out was friendly and accommodating. Was there for a fast grab, store was clean well stocked and easy to find what was needed. Parking lot was well maintained. Only issue would be the road getting to and from the store, this is to no fault of the store.
- JPJason PerregoNov 4, 20255.0Great store, great people, great service. They will go out of their way to help.
- MBMichael BurcusaOct 30, 20254.0Great customer service. Much better products than either of their two closest competitors.
- SHSamuel HarworthOct 19, 20254.0Fine for a big box store. Better than the orange box store, and way nicer than Power Townsend.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Helena, MT?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, outdoor and gardening equipment, kitchen and bathroom remodeling supplies, and more.
What are the store hours for Lowe's Home Improvement in Helena, MT?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with adjusted times.
Does Lowe's in Helena offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order placed at Lowe's Helena?
You can check your order status online by logging into your MyLowe's account or by entering your order number. Email updates will also notify you of any status changes.
What payment options are accepted at Lowe's Home Improvement in Helena?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are installation services available at Lowe's in Helena?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, lighting, and more to support your home improvement projects.
What nearby places can help me combine errands when visiting Lowe's in Helena?
Nearby places like Sherwin-Williams (hardware and building supplies), Blue Rhino Propane Exchange (propane supplier), and Minute Key (key and locksmith services) are close by, making it convenient to run multiple errands in one trip.
Are there dining options near Lowe's Home Improvement in Helena for before or after shopping?
Yes, you can enjoy meals at nearby restaurants such as Pizza Ranch (buffet and pizza), Buffalo Wild Wings (American restaurant and bar), and Burger King (fast food).
What accommodation options are available near Lowe's in Helena for out-of-town customers?
Nearby hotels include Holiday Inn Express & Suites Helena and Home2 Suites by Hilton Helena, convenient for customers visiting from out of town.
Does Lowe's provide support for customers with disabilities?
Yes, Lowe's Home Improvement offers wheelchair accessible parking and in-store services to accommodate customers with disabilities.