Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
530 reviews
5 stars
443
4 stars
47
3 stars
13
2 stars
8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, friendliness, and professionalism of the staff, with many specific mentions of individual associates like Bryan and Sandy.
Product Quality
While many customers appreciated the selection and quality of furniture, there were significant complaints about the durability and quality of certain items, particularly regarding issues with sofas and recliners.
Shopping Experience
The shopping atmosphere was noted as relaxed and non-pressuring, with customers enjoying the ability to browse without feeling rushed.
Delivery Issues
Several reviews highlighted problems with delivery timelines and communication, leading to customer dissatisfaction regarding their orders.
Pricing
Customers found the prices to be competitive, but some expressed concerns about the overall value for the quality of furniture received.
- PMPatricia MorrisNov 11, 20255.0Bryan was very helpful with helping us find all our new furniture
- LRLaurie RayNov 5, 20255.0Excellent customer service. Knowledgeable and very helpful.
- SRStephen ReynoldsOct 30, 20255.0Bryan was very helpful and professional. Furniture row has a great selection.
- DLDan LayneOct 26, 20255.0Went from Denver Mattress to Furniture Row. Bryan did a great job with getting us squared away with what we needed! The set we initially wanted was back ordered, but Bryan helped us navigate other bedroom sets and found the one for us, better than the initial set. Thank you, Bryan!
- JSJeff ScolleyOct 18, 20255.0Sandy was extremely welcoming and helpful. She made sure I knew what was available, showed me the choices in fabric/pattern, and gave me plenty of time and space to figure out what I wanted. Super friendly!
Frequently Asked Questions About Furniture Row
What types of furniture and home furnishings does Furniture Row offer?
Furniture Row offers a variety of products including leather and upholstered furniture, dining and accent tables, sofas and sectionals, recliners, shelving, home entertainment and office furniture, lamps, mirrors, dressers, bed frames, linens, rugs, and home accents.
What are Furniture Row's store hours?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row provide financing options for purchases?
Yes, Furniture Row offers financing options along with accepting payments via American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Furniture Row located?
Furniture Row is located at 1701 Marketplace Dr., Great Falls, MT 59404, USA.
Does Furniture Row offer delivery services?
Yes, Furniture Row provides delivery services to customers.
How can I contact Furniture Row for customer service?
You can reach Furniture Row's customer service by calling +1 406-761-0200 or emailing customerservice@furniturerow.com.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
What nearby furniture stores are close to Furniture Row?
Nearby furniture stores include Sofa Mart and Bedroom Expressions, providing additional options for furniture shopping in the area.
Are there lodging options near Furniture Row if I am visiting from out of town?
Yes, there are nearby hotels such as Holiday Inn Express & Suites Great Falls and Comfort Inn & Suites Market - Airport for convenient accommodation.
What entertainment or dining options are available near Furniture Row?
Nearby you can enjoy entertainment at AMC Great Falls 10 cinema or Game Night Lounge arcade, and for dining, Golden Corral Buffet and Grill is a popular choice.