Customers consistently praised the helpfulness, friendliness, and professionalism of the sales staff.
Product Quality
Mixed feedback on furniture quality; some customers reported issues with durability and comfort after purchase.
Shopping Experience
Many reviews highlighted a stress-free, enjoyable shopping atmosphere with no pressure from sales associates.
Delivery Issues
Several customers expressed dissatisfaction with delivery delays and communication regarding their orders.
KL
Karen Lippert
Dec 20, 2025
5.0
Our salesman, Brian, was very nice and helpful.
LL
L LeVeque
Dec 15, 2025
5.0
Matt helped us find a new piece of furniture that I think will fit our home very well
DE
Dave Engbrecht
Dec 7, 2025
5.0
Great service reasonable price
CW
Curtis Walter
Dec 1, 2025
5.0
Bryan was very helpful with getting me set up with what I wanted excellent servise
EM
Elizabeth Mathis
Nov 28, 2025
5.0
Matt was wonderful and patient and as helpful as could be. We ended up with 2 recliners and of course we have to wait for them to be delivered, approx 3 weeks, that’s fine though.
Thanks Matt😃
What types of furniture and home furnishings does Furniture Row offer?
Furniture Row offers a variety of products including leather and upholstered furniture, dining and accent tables, sofas and sectionals, recliners, shelving, home entertainment and office furniture, lamps, mirrors, dressers, bed frames, linens, rugs, and home accents.
What are Furniture Row's store hours?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row provide financing options for purchases?
Yes, Furniture Row offers financing options along with accepting payments via American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Furniture Row located?
Furniture Row is located at 1701 Marketplace Dr., Great Falls, MT 59404, USA.
Does Furniture Row offer delivery services?
Yes, Furniture Row provides delivery services to customers.
How can I contact Furniture Row for customer service?
You can reach Furniture Row's customer service by calling +1 406-761-0200 or emailing customerservice@furniturerow.com.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
What nearby furniture stores are close to Furniture Row?
Nearby furniture stores include Sofa Mart and Bedroom Expressions, providing additional options for furniture shopping in the area.
Are there lodging options near Furniture Row if I am visiting from out of town?
Yes, there are nearby hotels such as Holiday Inn Express & Suites Great Falls and Comfort Inn & Suites Market - Airport for convenient accommodation.
What entertainment or dining options are available near Furniture Row?
Nearby you can enjoy entertainment at AMC Great Falls 10 cinema or Game Night Lounge arcade, and for dining, Golden Corral Buffet and Grill is a popular choice.