World Market

Reviews

• MW

  Miles Wilbur

  Feb 11, 2026
  1.0
  This place is an absolute abomination. If you don't feel like reading my story just let me tell you World Market is unhelpful narcissistic jerks. My wife (who is several months pregnant) had been eyeballing the handler counter stools and that was all she wanted for Christmas. They were discontinuing them and no longer had a set in Missoula but had some in Bozeman. We are in Kalispell which is 2 hours from Missoula and 5+ hours from Bozeman. Some friends were kind enough to purchase the 3 stools they had in Bozeman and brought them up to us. Much to our surprise one stool was missing several CRUCIAL parts including 2 of the wood cross bars that hold it together. After calling Bozeman, Missoula, AND the WM help line we were told 47 different things. At one point they told us they could order the parts and it wasn't a big deal, someone said they could order them but we would have to pick them up at the store which is several hours away (heaven forbid they pay $10 for shipping). BUT alas turns out they no longer had or carried the parts and that the only thing they could do was have us return the stools. So after much frustration, lies, and deception, we decided to give up and return them. I contacted the Missoula location to see if they could either refund me OR put the refund on my friend's card since we are not able to travel all the way to Bozeman but for some asinine reason they informed me they could only give us a refund IF I had the card in hand that they were purchased with. Told them I could give them all my friends card info... didn't matter. I am absolutely disgusted and appalled at the lack of empathy and respect they have for their customers. So here we have wasted $500 on an absolutely USELESS set of stools. The best part was the Bozeman location accidently only charged for 2 stools but out of the goodness of our heart we had them go back and pay for the third. How stupid of us. I have never been more disgusted and treated with less respect than I have with World Market. I will tell everyone I know how disgusting and unhelpful my experience has been.
• HM

  Hannah McInnis

  Feb 9, 2026
  1.0
  Not a pleasant place to shop.
• JJ

  Janine J

  Jan 30, 2026
  4.0
  Friendly staff around the floor. Prices are always a bit inflated at World Market. Some sale items aren't marked so you have to check the website.
• CC

  Carol

  Jan 22, 2026
  5.0
  Excellent young ladies working the shop today! Excellent customer service, really great experience! Thank you ladies, job well done!!!!!
• PP

  Patty Petterson

  Jan 8, 2026
  1.0
  I had purchased a "sloth garland" with a printed price of $19.99 on the label. When I checked out was charged $24.99. when I went back to store, product was unopened in its original package with the receipt the checker acted like I was trying to get away with something. Told her to price check item, she did, lo and behold it rang up for $24.99. I explained that for most of my adult life I had worked retail, that she needed to report the price discrepancy to the store manager so that it could be corrected. She was rude, aloof, and clearly wasn't concerned. As a customer watch for what the product is marked then for what you are charged! I am not likely to return to this store however it's a good lesson moving forward.

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