Business Details
About
Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance Equipment
A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring, installation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region.
Location
Pye-Barker Fire & Safety, formerly Mountain Alarm
3477 Mountain Pass Rd., Billings, MT
59102, United States
Hours
Reviews
4.6
233 reviews
5 stars
192
4 stars
17
3 stars
5
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Service Quality
There are mixed reviews on service quality, with some customers praising prompt and professional service, while others report issues with responsiveness and unresolved problems.
Customer Support
Customer support experiences vary significantly; while many customers commend the helpfulness and professionalism of representatives, others express frustration with unhelpful or rude interactions.
Technical Issues
Several customers reported ongoing technical issues with alarm systems, including malfunctioning equipment and inadequate resolutions from the company.
Communication Problems
Customers frequently mentioned poor communication, including delays in responses and issues with receiving correct documentation.
Long-term Relationships
Some long-term customers express loyalty and satisfaction with the company, indicating a history of good service, while newer customers report dissatisfaction.
- TJTOM CRAFT JRNov 3, 20235.0My call was very professional and helpful. Great job team.
- EGEric GarnerSep 14, 20175.0Shane was a great system designer. The price good. The installation was quick and professional.
- CDChris DuntonAug 8, 20175.0Taylor did an awesome job
Frequently Asked Questions About Pye-Barker Fire & Safety, formerly Mountain Alarm
What services does Pye-Barker Fire & Safety, formerly Mountain Alarm, provide?
They offer alarm monitoring, installation, maintenance, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems.
What are the regular business hours for Mountain Alarm in Billings, MT?
They are open Monday to Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
Is emergency service available outside of regular hours at Mountain Alarm?
Yes, emergency service is available after hours and on holidays.
Where is Mountain Alarm located?
Their address is 3477 Mountain Pass Rd., Billings, MT 59102, USA.
How can I contact Mountain Alarm by phone?
You can reach them at +1 406-245-4946 (local) or toll-free at +1 800-927-8610.
Does Mountain Alarm offer fire sprinkler products?
Yes, they provide fire sprinklers as part of their product offerings.
Where can I request a free estimate for services from Mountain Alarm?
You can request a free estimate on their website at https://pyebarkerfire.com/locations/Billings-MT/.
Are there any convenient nearby places for customers visiting Mountain Alarm?
Yes, customers can visit The Water Closet hardware and home goods store nearby for related home improvement needs.
What nearby healthcare facilities are close to Mountain Alarm?
Nearby healthcare facilities include The Rehabilitation Hospital of Montana, Ortho Montana West, and Yellowstone Surgery Center, which customers might want to visit.
Are there any nearby conveniences like gas stations or convenience stores near Mountain Alarm?
Yes, Holiday Gas Station, Holiday Station Store, and Circle K are nearby for fueling and quick shopping needs.