Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Billings, MT Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,886 reviews
5 stars
900
4 stars
486
3 stars
216
2 stars
93
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Delivery Issues
Numerous customers experienced problems with appliance deliveries, including damaged items and delays.
Staff Availability
Customers frequently noted difficulty in finding staff to assist them, leading to frustration during their shopping experience.
Product Selection
The store is generally praised for its wide selection of products, particularly in gardening and appliances.
Returns Process
The returns process is often described as slow and frustrating, with some customers reporting difficulties in processing returns.
- JBJake Bernier2 days ago5.0I am not very good at home improvement so every time I need to do something I always go here. They have so many helpful staff members and people that are very experienced in their departments. It's always comforting to know that you have to do something around your home or a little fix them up project or whatever it may be and there's always somebody there that you can turn to. If I need to paint a room I know that they're going to help me pick out the right paint and the right brushes make sure I get the right tape to tape all the things off that I don't want to accidentally cover and paint. I'm also got multiple plants and trees from here. I have bought washers and dryers from here and not one time have I ever been disappointed by the interaction that I have with myself and the employees. If you're nervous about trying to fix up your own home and you don't want to pay a handyman money that you don't have stress and you can easily create exactly what you're going for no one knows what you want more than you and they will help you get to that destination without a doubt.
- CSCE StoneCreationsNov 10, 20255.0Clean. Organized. Team members available in every department i visited. 9/10 visits they have what i need at the right price and good quality.
- SISue ImhoffNov 4, 20252.0Purchased a gas stove and was told they could install it. But they can't install them. Canceled the order and went to Home Depot. They have a company that does install appliances they sell. Lowes was going charge for an installation as well.
- EMELLO mooreOct 29, 20254.0This is a very good home store. Different than home depot, customer service is very good. The employees very friendly. Good selection of material comparably priced.
- ERErik RasmussenOct 24, 20255.0Lori and AJ went out of their way to make sure I found exactly what I needed! I was in a bit of a rush, and thanks to them I was in and out super quick!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Billings, MT?
You can find a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, paint, outdoor furniture, gardening equipment, and more at Lowe's Home Improvement in Billings.
What are the store hours for Lowe's Home Improvement in Billings?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are any changes.
Are there any loyalty or coupon apps available for Lowe's customers?
Yes, Lowe's offers coupons and savings through their app available on the Apple App Store and Google Play Store.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Which brands are available at Lowe's Home Improvement?
Brands available include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and many more trusted brands.
Is there a propane exchange service near Lowe's in Billings?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier where customers can conveniently exchange propane tanks.
What dining options are available near Lowe's Home Improvement in Billings?
Nearby dining options include Subway, Staggering Ox American Restaurant, LemonGrass Thai Restaurant, and MOOYAH Burgers, Fries & Shakes, perfect for grabbing a meal before or after your visit.
Are there any home decor or furniture stores close to Lowe's in Billings?
Yes, World Market and Cost Plus World Market are nearby stores offering home decor and furniture for customers to explore.