Brand Certified
Lowe's Home Improvement
4.0(2158 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2717 King Avenue West, Billings, MT
59102, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(406) 655-9317
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MT-Billings/0319
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Billings, MT is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,158 reviews
5 stars
1,061
4 stars
520
3 stars
229
2 stars
112
1 star
236
- SCSandy ColesFeb 17, 20265.0I would like to give a shout out to Tyrel who helped us with the purchase of our refrigerator he has great customer service. He explained everything to us about the fridge, warranty, ect. I would also like to give a shout out to Blain & Cory who delivered our fridge. They were very professional. They took care in bringing the fridge so they didn’t scratch anything. Blain also gave us some instructions for the fridge, before we begin to use it. I highly recommend these two delivery guys and Associate Tyrel from the Billings MT Store.
- GRGregg Lea RobinsonFeb 14, 20261.0I have shopped here the last 12 years. Steadily the customer service continues to decline. Yesterday I purchase a whole piece of peg board and it was a disaster. I passed at least 11 employees who never offered to help load it in an appropriate cart, help with check out, or load in my truck. One employee did say excuse me while he passed me in the aisle during my struggles to get it into the cart. I will NEVER shop here again! Lowe's has lost all professionalism. Complete lack of customer care. To let a small woman or handicapped elderly man or customers in general work like mad to purchase one of their products while at least 4 visible employees laugh and have a good ole time is ludicrous! Get some serious training and management or just go out of business.
- SMSTEVEN MCGREGORFeb 14, 20261.0Elisa in the kitchen/countertop department has some of the worst customer service I have ever seen. She was short and rude when we asked her questions about the display countertops. After looking around a bit I asked her if she could provide a budget quote for countertops. I had all the measurements on hand. She asked for a zip code for the order which I understand Lowe’s needs to be able to service the city in which you live. Which Lowe’s does for us through another location. She told me to go to that store instead. I then asked if she could use Billings as the zip code. She completely ignored me and started talking to a coworker and looking at her phone while I was sitting at her desk. I’m going to have a hard time supporting Lowe’s as a company if this is the type of big box mentality their employees have.
- CDCaleb DavidsonFeb 10, 20261.0The worst customer experience I’ve ever experienced. The people at the pro desk were very rude and inconsiderate… it was weird because I was planning to spend a bunch of money there on a pole barn build. Pick wisely who you support.
- MDMarcus DeanFeb 8, 20265.0Only place I was able to find filters for my shop-vac brand wet/dry vacuum. They had a great deal on two filters. A single filter was 23 dollars and some change. however, if you buy two filters it's only a dollar more.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Billings, MT?
You can find a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, paint, outdoor furniture, gardening equipment, and more at Lowe's Home Improvement in Billings.
What are the store hours for Lowe's Home Improvement in Billings?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are any changes.
Are there any loyalty or coupon apps available for Lowe's customers?
Yes, Lowe's offers coupons and savings through their app available on the Apple App Store and Google Play Store.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Which brands are available at Lowe's Home Improvement?
Brands available include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and many more trusted brands.
Is there a propane exchange service near Lowe's in Billings?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier where customers can conveniently exchange propane tanks.
What dining options are available near Lowe's Home Improvement in Billings?
Nearby dining options include Subway, Staggering Ox American Restaurant, LemonGrass Thai Restaurant, and MOOYAH Burgers, Fries & Shakes, perfect for grabbing a meal before or after your visit.
Are there any home decor or furniture stores close to Lowe's in Billings?
Yes, World Market and Cost Plus World Market are nearby stores offering home decor and furniture for customers to explore.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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