Business Details
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Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,070 reviews
5 stars
903
4 stars
101
3 stars
28
2 stars
19
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable without being pushy.
Product Selection
The store offers a wide variety of furniture options, with many customers expressing satisfaction with the selection available.
Sales Experience
Many reviews highlighted a positive, low-pressure sales environment, allowing customers to browse comfortably and make informed decisions.
Delivery Issues
Some customers reported delays and communication issues regarding delivery, indicating room for improvement in this area.
Overall Satisfaction
Overall, customers expressed high satisfaction with their shopping experience and the quality of the furniture.
- JSJacque Steele1 day ago3.0First, I would like to say that it is disappointing when you go to buy any kind of furniture that you don't even have the smaller items in stock and people have to wait 1 to 2 weeks for items. Second, and the biggest reason for such a low score is the woman who waited on us (Angel) should not be in a customer service role. Her attitude was extremely less than friendly, however the gentleman that helped us load the end tables was very nice and unfortunately we did not catch his name.
- SFStephanie FreebairnJan 5, 20265.0Eddie was absolutely incredible! He listened to my expectations and got me EXACTLY what I needed!!! He is amazing at what he does!! You got have a great employee! Please give him a raise or something!!
- MOMark OlsonJan 3, 20265.0After shopping your competitors and looking at antiques we decided to purchase a kitchen table set from you. Excellent service, very satisfied!
- CLChris LewisJan 2, 20261.0Everytime I call the guy that always answers the phone must really hate his job or just people. Or you really need to learn people skills. So the fact you kept talking to me like im some idiot. I will be taking my business elsewhere. I would rather spend more money. Rather being talked to like that. Was just a simple question bud.
- AMAndrea MowatDec 27, 20255.0Walked in and Becky greeted us and we told her what we were looking for and she showed us all the options . We found the perfect lazy boy chair. In out and done and she did not try to up sale us
Frequently Asked Questions About Furniture Row
What types of furniture does Furniture Row in Billings, MT offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, sectionals, recliners, rockers, shelving, bookcases, home entertainment and office furniture, lamps, mirrors, accessories, bedroom groups, bed frames, and linens.
What are the operating hours of Furniture Row in Billings?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row in Billings provide delivery and financing services?
Yes, Furniture Row offers delivery and financing services to its customers.
Where is Furniture Row located in Billings?
Furniture Row is located at 8108 S. Frontage Rd., Billings, MT 59106, United States.
What payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair accessible entrance and parking available.
What is the contact information for Furniture Row in Billings?
You can reach Furniture Row by phone at +1 406-651-5395 or toll-free at +1 844-763-6278. You can also email customerservice@furniturerow.com.
What popular nearby furniture stores can I visit around Furniture Row in Billings?
Nearby furniture stores include Oak Express, Sofa Mart, and Denver Mattress, which offer additional home furnishings and mattress options to explore.
Are there any restaurants near Furniture Row where I can dine before or after shopping?
Yes, Krispy Krunchy Chicken, a chicken restaurant, and Meadowlark Brewing, an American restaurant and brewery, are nearby dining options where you can enjoy a meal.
What entertainment or recreational attractions are close to Furniture Row?
ZooMontana and ZooMT are nearby zoos and nature reserves that provide visitors with engaging arts and entertainment experiences after visiting Furniture Row.