Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Waveland, MS Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude employees and poor customer service experiences.
Product Availability
Customers frequently noted issues with product availability and discrepancies between online stock and in-store inventory.
Store Management
Several reviews highlighted dissatisfaction with store management and operational issues, indicating a need for better training and support for employees.
Cleanliness and Organization
The store was generally described as clean and well-organized, although some customers reported issues with specific areas like restrooms.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported frustration and disappointment.
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GLENN GOLLADAY
Oct 23, 2025
3.0
it dont matter its the only major hardware and lumber sorce in 50 mile round trip drive so like it or love it were stuck with it ☹️
MR
Michele Rumpel
Oct 23, 2025
4.0
Very helpful and fast.
RL
Randy L
Oct 20, 2025
1.0
I'm an antisocial person that doesn't normally need to be greeted, spoken to, or offered help at the store so it takes a lot for me to be critical like this. I spent a good chunk of my afternoon walking up and down almost every row looking for specific, usually widely available items. Alien tape, yard stakes, and other DIY items. At no point did any of the available employees greet me, offer any help, acknowledge me being there, or even say bye when I left with nothing as I was unable to find anything I needed and didn't have any more time to chase down an employee. This is actually usually the case for me at this location but I usually can find what I need on my own. Do not come here if you're in a hurry, or might need help.
GL
Gina Laine
Sep 27, 2025
5.0
Wonderful Staff
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Nancy Horton
Sep 5, 2025
5.0
Excellent service. The employees were so helpful. I like shopping at this Lowe’s very much even though it’s a small store they go out of their way to help you find what you need. I particularly appreciate Chasity,, Russell, and Aaron. Great service by these guys tonight.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Waveland, MS offer?
Lowe's offers a wide range of home improvement products including appliances, tools, paint, flooring, plumbing, outdoor furniture, and more. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, and Kobalt.
What are the store hours for Lowe's Home Improvement in Waveland, MS?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's in Waveland offer delivery or pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Waveland?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
What services does Lowe's offer regarding installation and assembly?
Lowe's provides various installation services, including appliances, flooring, cabinetry, doors, windows, lighting, HVAC, and more, along with assembly services onsite.
Are there any recycling services available at Lowe's Waveland?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries to support environmental conservation.
What nearby services can assist customers with key or locksmith needs?
Nearby key and locksmith services include minuteKEY and Minute Key, helping customers with key duplication and lock services near Lowe's.
Where can I find a nearby propane exchange service close to Lowe's in Waveland, MS?
Blue Rhino Propane Exchange is located near Lowe's and offers propane tank exchange services for grilling and heating needs.
What dining options are available near Lowe's Home Improvement in Waveland?
Nearby dining options include Rum Kitchen and Rob's Rum Kitchen for Caribbean flavors, Yun Long Buffet for Chinese cuisine, Little Caesars Pizza, and coffee shops like 7 Brew Coffee and Seaside Cafe.