Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tupelo, MS offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,638 reviews
5 stars
838
4 stars
393
3 stars
177
2 stars
49
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing unhelpful or rude staff, long wait times for assistance, and unresolved issues.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or not matching online inventory.
Store Cleanliness
Some reviews praised the cleanliness and organization of the store, while others reported a lack of maintenance and disorganization.
Positive Employee Interactions
Despite the negative feedback, there were several mentions of helpful employees who provided excellent service, indicating that experiences can vary significantly.
- TPTammy PhillipsJan 3, 20263.0Found the product I went after but needed associate help. He told me I needed to get my own flatbed, it was too big for a shopping cart. Then I found theu were all in the garden center and the gate was already locked. Had to go around the front of the store to get back in with it. Had a bit of trouble loading it in my truck, without associate help, none was offered. Very bad customer service this night.
- UBUndra and Amanda BerryDec 11, 20251.0One star only bc Keith was nice and helped us without any issues. We bought nuts bolts washers. We were told we had to do self check out for those by the customer service lady. There was a lady standing at the end of self checkout eating chips we asked her for help, she huffed and went to a register and told us we had to enter the numbers or the codes on the bag . She entered the numbers and said this register only accepts cards we only had cash, the lady did not tell us before entering the barcode numbers she suspended the transaction and was visibly irritated, huffing and being rude . Like I told her , this is not my job i dont get paid to check myself out , i called back and asked to speak with a manager , doubt the issue gets addressed. Lowes needs to do better with customer service the only thing we asked this lady to do was assist us , i thought that is what she gets paid to do . Apparently its the customer’s job to figure it out . Lowes yall suck
- LLLynn LittleDec 7, 20255.0Had everything I needed.
- JWJason WhiteheadDec 2, 20251.0We don’t use Lowe’s very often because in the last 10 years it’s been absolutely terrible service. Today I have reached my breaking point. The lady at the service desk Kim was totally unprofessional and should be fired immediately. I can’t understand why you would allow your employees to teach customers like she treats them and she was treating her team members just as bad. This is not the first time and not the second time but the 5th time and I’m over it. I absolutely hate going to Lowe’s never any service never anything stocked. I been trying to buy a faucet for the past 6 months and it’s still not in stock. No one ever does what they supposed to do and almost everyone is rude and has an attitude especially KIM. I hope corporate does something about this bc I’m calling them next. I shop for our business at home depot everyday and I never have a problem. I go into Lowe’s 5 times a year and it’s always something. This store is the absolute worst business in Tupelo and whoever is hiring these employees that have no manners should be fired also.
- GCGloria ChristianNov 22, 20251.0I would leave zero Stars if I could. the employees talk amongst themselves, and do not care whether you're being waited on or not, they claim it's not their department, I walked and walked and walked and I must have talked to eight different employees and still didn't get anybody to help me they kept pushing it off. Called the manager to complain he never returned my phone call, but That's okay, I went to Home Depot and was treated like a queen!!! I will never go back to Lowe's! You've lost a faithful customer that has spent thousands of dollars there.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tupelo, MS?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Tupelo?
Lowe's Tupelo store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment methods does Lowe's Tupelo accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What services does Lowe's offer besides product sales?
Lowe's offers various installation services including appliances, countertops, decking, doors, flooring, lighting, plumbing, roofing, and more. They also provide free delivery, free haul away, easy returns, and easy exchanges.
Are there any nearby places where I can get propane near Lowe's Tupelo?
Yes, Blue Rhino Propane Exchange is nearby and can be a convenient place to refill your propane tanks after shopping at Lowe's.
What dining options are available near Lowe's Home Improvement in Tupelo?
Nearby dining options include Takumi Ramen Bar, Salsarita's Fresh Mexican Grill, Lenny's Sub Shop, Starbucks, Buffalo Wild Wings, Olive Garden Italian Restaurant, Wendy's, LongHorn Steakhouse, Abner's Famous Chicken Tenders, Waldo's Chicken & Beer, Captain D's, Domino's Pizza, Chicken Salad Chick, and Chipotle Mexican Grill.
Are there any recreational or entertainment venues close to Lowe's Tupelo?
Yes, the Malco Tupelo Commons Cinema Grill is nearby, offering a drive-in theater experience for those wanting to enjoy a movie before or after their visit to Lowe's.
If I need key or locksmith services near Lowe's Tupelo, where can I go?
You can visit Minute Key or Holy Keys Locksmith, both conveniently located near Lowe's for your key and locksmith needs.