Lowe's Home Improvement

3.9
1078 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Starkville, MS Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
882 Highway 12 West, Starkville, MS
39759, United States

Hours

Reviews

3.9
953 reviews
5 stars
482
4 stars
214
3 stars
68
2 stars
49
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including difficulty reaching employees, unhelpful staff, and long wait times for assistance.

Product Availability

Customers frequently experienced issues with product availability, including items being out of stock or incorrect orders being processed.

Employee Helpfulness

While some employees received praise for their helpfulness, many reviews highlighted a lack of knowledgeable staff and poor service overall.

Delivery Issues

Numerous complaints were made regarding delivery problems, including missed appointments, incorrect items delivered, and lack of communication.

Store Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty bathrooms and poorly maintained product displays.
  • CD
    Cooper Dye
    Nov 8, 2025
    1.0
    I was trying to return something and was ignored by four employees at the return desk for 10 minutes. When they finally let me up, Courtney very rudely spoke to me.
  • EY
    Evelyn Yarbrough
    Nov 5, 2025
    4.0
    I love the idea that it has pretty much everything I need in it. But sometimes it is hard to get someone to help you.
  • EW
    Evelyn Weeks
    Nov 1, 2025
    1.0
    Tried over an hour to get someone on the phone
  • JH
    Joseph Hegwood
    Oct 29, 2025
    1.0
    Pitiful! Want buy another thing from Lowe’s!! It was the Columbus Lowes not Starkville.
  • BT
    Bryan Topping
    Oct 23, 2025
    5.0
    Very clean and well laid out. The electrical aisles were well stocked.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.