Brand Certified
Lowe's Home Improvement
3.9(2646 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
178 Goodman Road West, Southaven, MS
38671, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(662) 536-3245
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/MS-Southaven/1721
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Southaven, MS offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
3.9
2,646 reviews
5 stars
1,334
4 stars
556
3 stars
253
2 stars
124
1 star
379
- JBJonathan BostonFeb 24, 20265.0I saw a guy wearing a low uniform and I asked for help and right away.He helped me.Thank you so much michael. He was very nice and asked if I needed anything else.Thank you for the drill.I love it.I'll definitely back
- JSJoanne SimmonsFeb 15, 20261.0No one to assist.
- LSLynn SandersFeb 13, 20262.0Ordered thousands worth of products to be delivered this weekend called the store yesterday to make a quick change to the order. They put me on hold several times and kept re- routing the call. Held the line for at least 40 minutes waiting for a manager to correct the order. No one came in the line and then my call was disconnected. Now I’m going to receive wrong products that will be delivered tomorrow. Bad service all around!
- LLLois LemonJan 31, 20265.0This location at 174 Goodman Rd. Southaven MS. was awesome today Manager Alan handle a bad experience I had with Online delivery with respect and the up most customers service skills. Lowe's has always been my go to store for my Home Improvement Goods. Manager Alan is the reason I will continue shopping there. The ladies at the customer service desk on 1/31/26 between 3:00-4::00 were professional and great customer service skills as well. What A Great Team ....You Guys Rock Thanks MS. E.P
- WPWilliam H PurserJan 29, 20263.0I hate self checkout.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Southaven, MS?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, tools, outdoor furniture, gardening equipment, and more, suitable for both DIYers and professionals.
What are the operating hours for Lowe's Home Improvement in Southaven, MS?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will notify you about any changes to your order status.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any installation services offered by Lowe's?
Yes, Lowe's offers a wide range of installation services including appliance, flooring, lighting, cabinetry, HVAC, roofing, and more.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return through your Order History. In-store returns require proof of purchase at the customer service desk.
What are some nearby places to Lowe's that customers might find useful?
Nearby places include Blue Rhino Propane Exchange for propane supplies, minuteKEY for key and locksmith services, and Coleman Taylor Transmissions for automotive repairs and towing services, which customers can visit before or after shopping at Lowe's.
Are there nearby services for car washing near Lowe's Home Improvement?
Yes, near Lowe's you'll find Car Wash USA Express and Take 5 Car Wash, convenient locations for customers to get their vehicles cleaned while shopping or visiting the area.
What nearby hotels are available for customers visiting Lowe's Home Improvement?
Comfort Suites Southaven I-55 and Holiday Inn Express & Suites Southaven Central - Memphis are close by, offering comfortable accommodations for visitors planning extended stays or convenience.
Brand Certified Facts from Lowe's Home Improvement
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