Lowe's Home Improvement

4.2
963 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Philadelphia, MS is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1105 Central Drive, Philadelphia, MS
39350, United States

Hours

Reviews

4.2
882 reviews
5 stars
502
4 stars
194
3 stars
86
2 stars
33
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees are praised for their helpfulness, many customers report poor service and unprofessional behavior from staff.

Product Availability

Customers frequently mention issues with stock availability and incorrect information regarding product availability.

Store Cleanliness

The store is generally noted for being clean and organized, although some customers report cluttered aisles.

Staff Knowledge

There are significant concerns about staff knowledge and ability to assist customers effectively, with many reviews highlighting a lack of expertise.

Overall Experience

While some customers enjoy their shopping experience, many express frustration with long wait times and inadequate assistance.
  • GH
    George Haskins
    2 days ago
    3.0
    Found what I needed
  • JR
    jared ray
    Jan 4, 2026
    1.0
    Trying to deliver they don't seem to want to "work" or get their deliver. Google says opens at 0800 I check in at 0810 just to give then 10 minutes to get their stuff together. Was ringing the bell and knocking for 10 minutes, called customer service said they would get someone, knocked and range another 10 minutes called again was told manager won't answer pager it'll be a few minutes. Warmed up in my truck maybe 5 minutes, back to knocking and ringing after 50 minutes I walked into the store from customer entrance looking for the manager while I was looking for him he FINALLY came to the back door. Absolutely ridiculous hope he gets a write up or something. I swear y'all act like you don't want your products.
  • RH
    Ryan Hill
    Dec 15, 2025
    5.0
    They always have what I need and very helpful...
  • LT
    Laura Talley
    Dec 11, 2025
    1.0
    Employees have no knowledge of anything that you ask
  • CC
    Cynthia
    Dec 3, 2025
    5.0
    Always helpful and friendly

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.