Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pascagoula, MS Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,458 reviews
5 stars
779
4 stars
346
3 stars
146
2 stars
48
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with difficulty finding assistance and unhelpful staff.
Helpful Staff
Some employees, like TJ and Donovan, received praise for their exceptional assistance and friendliness.
Product Availability
Customers frequently mentioned issues with stock availability and online order fulfillment.
Store Organization
The store layout was criticized for being confusing, making it hard for customers to locate items.
Mixed Experiences
While some customers had positive experiences, many expressed frustration with service and management.
- SSSheliaNov 14, 20251.0Good luck if you need paint mixed in the paint department! My husband waited and waited for someone to come help him. He went up to the service desk TWICE and the representative behind the counter called for someone to come help him. No one ever showed up. That’s after calling for someone twice. My husband waited for over 20 minutes, RIDICULOUS‼️ If Pascagoula would get a Home Depot in town, perhaps Lowe’s would step up its game.
- BLBruce LeeNov 11, 20251.0Lowe’s in Pascagoula has been good in the past not anymore they are not good for big purchases bought a Samsung washer and the tub fell out in 1 month i had to buy a new one an Samsung repaid me months later Lowe’s wouldn’t even help now this one is not working had 4 visits so far an nobody has fixed on there extended warranty which is not cheap on my side but they seem to be cheap when it comes to them fixing something on it they just pass the buck it’s always another company’s problem but I bought the machine an warranty from Lowe’s ,Lowe’s protection plan who doesn’t help that’s my opinion an yes still waiting on 5th repair guy he called an rescheduled today . So I won’t make this mistake again…..
- GBGary BournNov 1, 20251.0This Lowe’s is the worst Lowe’s to deal with every time I leave this place I am not happy the customer service is a -1 and they do not train anyone in the department they are in evidently go to the gautier Lowe’s if you can I’m just trying to save anyone I can a headache
- LJLisa JohnsonOct 31, 20255.0Lowes of Pascagoula has the most helpful employee TJ. He helped my husband load 3 huge rugs, find flashlights, and load the rugs into the truck. Every shopping experience at Lowes should be that good. Thanks TJ!
- RRRachealOct 22, 20252.0Just like always. Have to navigate the entire layout to find 1 thing. Noone available to help you i less yiu WALK AROUND aimlessly looking for them. I did not find any of the 4 things I was looking for. It was a chore. It took 3 or maybe 4, im not sure, people before someone actually really hped me. God bless her heart,her story of how men treat her in there is RIDICULOUS. She had a good attitude about it however. I prefer shopping I person but this was cumbersome and I'll be back online shopping,not at Lowes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pascagoula, MS?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, kitchen items, lawn equipment, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Pascagoula?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's in Pascagoula offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, blinds, cabinets, cabinets, flooring, garage doors, HVAC, lighting, roofing, sinks and faucets, smart home devices, windows, and more.
Are there any nearby places where I can get my keys duplicated or locksmith services close to Lowe's?
Yes, there are multiple minuteKEY locations nearby that offer key duplication and locksmith services, convenient if you need to get keys made during your Lowe's visit.
What dining options are near Lowe's Home Improvement in Pascagoula?
Nearby dining options include Taco Bell, The Celtic Irish Pub, McDonald's, La Fiesta Brava, and Checkers at 3413 Denny Avenue, great for grabbing a meal before or after shopping at Lowe's.
Where can I find a gym near Lowe's Home Improvement for a workout?
Planet Fitness, a well-equipped gym, is located nearby and can be a great place to work out when visiting the area around Lowe's.
Does Lowe's in Pascagoula support any community or charitable associations?
Yes, Lowe's is associated with several organizations including Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful among others.