Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Olive Branch, MS Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
8370 Camp Creek Boulevard, Olive Branch, MS
38654, United States
Hours
Reviews
3.9
1,490 reviews
5 stars
757
4 stars
331
3 stars
145
2 stars
62
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees provided excellent assistance while others were dismissive or unhelpful.
Product Availability
Customers appreciated the variety and availability of products, but some reported issues with specific items being out of stock.
Store Organization
The store is generally well-organized and clean, but some customers noted difficulties in finding items due to poor staff assistance.
Installation Services
Negative feedback regarding installation services, particularly with third-party contractors, indicating a lack of professionalism and reliability.
Pricing Concerns
Customers expressed concerns about high prices and inconsistent pricing compared to competitors.
- JJJonathan2 days ago5.0Great selection and service
- BJBrenda Jackson2 days ago2.0First of all, this review is not regarding my service with Loews in Olive Branch, Ms. I have had the most helpful, willingness to help, and great customer service from Jason and Maria. My most derespectful, unprofessional, aggressive in delivery, and racism demeanor experience came from Loew's Door Installation guy Cory. He canceled the day of via text, he didn't offer any empathy for the inconvenience, and he didn't offer the next day service due to my inconvenience. I called him and he was very aggressive in his tone and nonchalant! He said he would call later the afternoon with his next available date. Of course, he didn't call back to discuss how he could accommodate us. In sum, our precious time was wasted after waiting over a month for our doors to be installed. We went to Loews to cancel the installation. I would recommend if you purchase any doors from loews get someone else to install your doors. Loews needs to hire someone who has good customer service and love what they do in serving people who spend their hard-earning money. Cory is the worst of the worst!
- FAFrances AndersonSep 12, 20255.0I love Lowes it's always easy for a quick trip to find something for my house or my rental homes this trip got some really cool bronze exterior lights for my garage lighting 💯🌞🔥good price to !
- RCRandall CummingsAug 25, 20255.0Well organized store with everything as advertised. My go to place.
- TWTammy WilliamsonAug 20, 20255.0My mother and I made a stop in the garden center today to pickup some plant food. While in the garden area, Cassandra told us about all the 75% off plants and showed them to us. We picked out a cart full. Upon paying, I asked if I could leave them behind the register while I went to a nearby Dental appointment because of the hot weather. She said, of course and went on to write my name and number down to put on the cart. Shortly after that, she texted me and said she had moved the cart all the way to the customer service desk and covered the plants with plastic. At the time it had started pouring rain outside and they were closing the outside gate to the garden center. I showed up shortly after and just couldn't believe she would go out of her way to make it easier for us and to keep the plants dry. Excellent customer service Cassandra! We appreciated it!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products and brands can I find at Lowe's Home Improvement in Olive Branch, MS?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing, outdoor equipment, and more from trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, and Dewalt.
What services does Lowe's Home Improvement provide at the Olive Branch location?
They offer various installation services like appliance and cabinet installation, free delivery and haul away, easy returns and exchanges, and other onsite services to support your home improvement projects.
What are the store hours for Lowe's Home Improvement in Olive Branch?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
How can I check the status or pickup availability of my order at Lowe's?
You can check your order status online by logging into your MyLowe's account or entering your order number. When your order is ready for pickup, you'll receive an email with instructions and pickup location details.
Does Lowe's Home Improvement offer tax-exempt purchasing?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in the store.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places of interest that I can visit before or after shopping at Lowe's?
Nearby, you can enjoy a meal at East Wind Chinese Food & Sushi or Johnny Brusco's New York Style Pizza. For quick key services, Minute Key and minuteKEY are close by, and for propane needs, the Blue Rhino Propane Exchange is nearby as well.
If I need additional home services, are there any nearby contractors or service providers to Lowe's in Olive Branch?
Yes, Olive Branch Plumbing Co offers plumbing and HVAC services close to Lowe's, providing convenient options for additional home improvement assistance.
What nearby dining options are available around Lowe's in Olive Branch for a quick meal or snack?
You can find multiple restaurants nearby such as Freddy's Frozen Custard & Steakburgers, McAlister's Deli, Chipotle Mexican Grill, Mis Pueblos Mexican Restaurant, and Baskin-Robbins for ice cream and frozen yogurt.
How can I contact Lowe's Home Improvement in Olive Branch if I have questions or need customer support?
You can reach them by phone at +1 662-890-9720 or by email at customercare@lowes.com.