As the trusted home improvement store near you, Lowe’s in Meridian, MS offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Numerous reviews highlighted poor customer service, with long wait times for assistance and unhelpful staff.
Staff Knowledge
Many customers reported that employees lacked knowledge about products and services, leading to frustration.
Inventory Issues
Customers frequently encountered problems with items being out of stock or not available despite being listed as in stock online.
Delivery Problems
Several reviews mentioned issues with delivery services, including delays and lack of communication regarding orders.
Store Condition
The store was noted to be clean, but there were complaints about disorganized inventory and inadequate shopping carts.
EB
Eric Brandstetter
Jan 4, 2026
5.0
Bought upright freezer came in less than 24 hours, delivery was fast and very professional
KR
Kiki Ruffin
Dec 21, 2025
1.0
I’ve currently been waiting 1 hour and counting for someone to answer and assist me and none has yet to pick up! This is an ongoing issue!!
BH
Brenda Hiatt
Dec 15, 2025
1.0
On Sat, Dec 13, I went to Lowes Meridian to purchase several hundred dollars of merchandise for my kitchen and closets. I was there for about 45 minutes and could find only one employee, and he knew nothing about the merchandise I needed and was unsuccessful in finding anyone who did. I returned on Monday afternoon and immediately asked the lady at the Customer Service desk to find someone who could help me with wire shelving, pantry door caddies and pull-outs for lower cabinets. She directed me to the Home Decor desk. The young woman there said, "I don't know nothing 'bout that!" She then asked another employee who said, "No, I don't personally know anything." He did try unsuccessfully to contact a manager. I returned to the Service Desk lady who did page for a member of management. About 10 minutes later, a young woman whose tag read "Front of Store Supervisor" arrived. She unsuccessfully attempted to contact Andrew, whom she said would be able to help. She then called and spoke to a male member of management who never showed up. After leaving the store , I called the store and asked to speak to a manager. After being on hold for 5:15, I hung up. No wonder people go to Hattiesburg, Jackson and Tuscaloosa to shop!!
BI
Brett InMs
Dec 9, 2025
1.0
12/8/25
Meridian Lowe's apparently has serious issues going on at this store as can be attested by the reviews. I had an elderly customer order a refer and range to be delivered a week later. Driver shows up at 5:30 pm and states that he must have left his tools at the last delivery and can not install them, so left the refer on the carport and the range in the middle of the kitchen. I got on the phone with him and told him I'd drive over with my tools and help him, but he said he had to proceed to another delivery. The next day, after many calls to meridian Lowe's and just as many transfers to 'terminal hold' of more than 20 minutes I got involved. I experienced the same problems with their AI phone system and ended up on terminal hold. Called corporate and was told they'd handle it as a 'service call' issue and that they'd be out there THURSDAY, three days later! With a definite time frame between 9am and 9pm!
It's bad enough when I go there and can only find employees outside on break and have to climb shelves because they can't seem to restock them (yes, I know that I'm not supposed to use their ladder or climb shelving, but it's not like an employee is around to stop me). Or that I only get offered help to load large items like Windows and doors by passing by customers, but to not even be able to answer the phone?
Come on Meridian Lowe's... Do better.
UPDATE: 12/11/25
As promised, Lowe's did come by and bring the refrigerator into the home for the tenant today.
BUT, they did not connect the water, even though it only required screwing the existing flex hose onto the back. They left no manual or paperwork. They did not haul off the old one as promised. Just left it on the carport. They didn't bring the flex hose that was paid for (even though it turns out it wasn't needed).
But the worst part is pictured. A large dent at the bottom of the door! Looks to have been caused by a hand truck, but I wasn't there when it got brought in, so can't say for certain.
BT
Bobby Todd
Nov 25, 2025
2.0
Walked around until I found what I was looking for
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Meridian, MS offer?
Lowe's offers products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Meridian, MS?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sundays. Holiday hours vary and can be shorter or the store may be closed on certain days.
Does Lowe's provide delivery and in-store pickup options?
Yes, Lowe's offers both delivery and in-store pickup services.
What payment options are accepted at Lowe's Home Improvement in Meridian?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at this Lowe's location?
Yes, Lowe's offers a variety of installation services including appliances, flooring, windows, doors, HVAC, and more to assist customers with home improvement projects.
How can I check or cancel my order for Lowe's?
You can check your order status or cancel items that haven’t shipped or been picked up by logging into your MyLowe’s account online, accessing Orders & Purchases, and following the prompts.
How does Lowe's support returns or exchanges?
Most items can be returned within 90 days. Returns from online purchases can be started through your Order History, while in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit before or after shopping at Lowe's Meridian?
You can visit Blue Rhino Propane Exchange for propane needs, grab a meal at nearby restaurants like Cook Out or Maria's Mexican Restaurant, or get your keys duplicated at minuteKEY locksmith services.
Are there any convenient food options near Lowe's Home Improvement in Meridian?
Yes, nearby food options include McDonald's for quick meals, Cook Out for burgers, and Maria's Mexican Restaurant for Latin American cuisine, allowing customers to enjoy dining close to the store.
What services related to key and locksmith are available near Lowe's Meridian location?
There are multiple nearby locksmith services including minuteKEY and KeyMe Locksmiths for key duplication and locksmith needs, convenient for customers who might require keys while shopping or visiting Lowe's.