Question 1

How do I find a product online?

Accepted Answer

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

Question 2

How do I check my order status?

Accepted Answer

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Question 3

How do I know if my order is ready to be picked up?

Accepted Answer

You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.

Question 4

How do I return or exchange an item?

Accepted Answer

Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us.  For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.

Question 5

How do I cancel an item from my order?

Accepted Answer

You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases.  Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel.  Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel.  Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.

Question 6

How do I locate information on recalls and product safety news?

Accepted Answer

Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.

Question 7

How do I place an order with a tax-exempt account?

Accepted Answer

Visit the customer service desk in store to apply for a tax-exempt account.

Question 8

It appears that I’ve been charged multiple times for an order. How can I resolve this?

Accepted Answer

These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.

Question 9

What products and services does Lowe's Home Improvement in McComb, MS offer?

Accepted Answer

Lowe's offers products like appliances, paint, patio furniture, tools, flooring, plumbing, grills, lumber, and gardening equipment. Services include installation for appliances, flooring, blinds, cabinets, decks, and more.

Question 10

What are the store hours for Lowe's Home Improvement in McComb, MS?

Accepted Answer

The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.

Question 11

How can I check the status of my Lowe's order and pick it up?

Accepted Answer

You can check your order status online by entering your order number or logging in to your MyLowe's account. When your order is ready for pickup, you'll receive an email with instructions. Pickup is during store hours and requires a photo ID and order confirmation.

Question 12

Does Lowe's McComb offer in-store pickup and delivery services?

Accepted Answer

Yes, Lowe's offers both in-store pickup and delivery services for your convenience.

Question 13

What payment options are accepted at Lowe's Home Improvement in McComb?

Accepted Answer

Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.

Question 14

Are there any nearby restaurants where I can eat before or after shopping at Lowe's?

Accepted Answer

Yes, nearby restaurants include Ruby Tuesday, The Juicy Seafood McComb, Santa Fe Cattle Company, McDonald's, Chick-fil-A, Applebee's Grill + Bar, and Piccadilly Cafeteria, offering a variety of dining choices from seafood to American cuisine.

Question 15

What nearby places can assist with security or locksmith services near Lowe's in McComb?

Accepted Answer

KeyMe Locksmiths is located nearby and offers professional locksmith and key services, which may be helpful if you need assistance with locks while visiting Lowe's.

Question 16

Where can I find propane exchange services near Lowe's Home Improvement?

Accepted Answer

Blue Rhino Propane Exchange is a nearby propane supplier convenient for customers needing propane solutions along with their hardware needs.

Question 17

Does Lowe's McComb provide resources for DIY beginners and professionals alike?

Accepted Answer

Yes, Lowe's is a headquarters for building materials catering to beginners starting DIY projects as well as professionals, offering expert advice and quality products.

Question 18

What are the recommended ways to return or exchange items purchased at Lowe's?

Accepted Answer

Most items can be returned within 90 days. For online purchases, start the return via your order history. In-store returns require proof of purchase at the customer service desk. Return barcodes from Order Details are also accepted.

Lowe's Home Improvement

Business Details

About

Details

Location

Hours

Reviews

Frequently Asked Questions About Lowe's Home Improvement