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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Madison, MS is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
923 reviews
5 stars
506
4 stars
209
3 stars
82
2 stars
32
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some associates received praise for being helpful, many customers reported unhelpful staff and long wait times for assistance.
Delivery Issues
Numerous complaints were made regarding delivery and installation services, with reports of missed appointments, damaged items, and poor communication.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciated the wide selection of products available, although some noted issues with stock levels and incorrect pricing.
- JMJohn Mcbride6 days ago5.0Lowe’s has a great supply of certain things I need in my business . Highly recommended!
- APAnthony PinsonDec 31, 20255.0The associates at this location were very helpful and informative. Primarily the sales associates Los and Charity. They went above and beyond to make sure that my mom and I were satisfied customers
- DRDetailed ReviewsDec 13, 20251.0Bought a washer/dryer combo and paid for the delivery, installation, haul off. The driver forgot to take the washer with him. I called the driver and they said they would be back first thing the next day and did not show. Called Lowe’s, was routed to their dispatch, who routed me back to the store. Spent 24 minutes on hold before calling the third party delivery company, Q Express, who asked me to set it outside for them to pick up tomorrow now. I paid for the installation and deliver to save time and that has not happened.
- GAGiovanni AltamiranoDec 2, 20254.0Just buy a 1/3 Disposer with tape box, the installer discovered it this is a old Disposer motor. Return to Lowe's but they don't have a way to know when someone Return item??
- DPDavid PearsonNov 24, 20251.0I've always had great service with Lowe's but unfortunately this time was the worst experience in my entire shopping experience with them went in to buy a refrigerator bought it had it delivered the next day come to find out they couldn't hook it up because it had different type of Plumbing I was never told that I had to have a particular type of Plumbing for them to install it this caused me to pay $200 and something dollars to a plumber to come hook my refrigerator and ice maker up they also left the trash from the refrigerator in my front yard so when you go to buy an appliance make sure you have all your questions and ducks in a row
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer in Madison, MS?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, gardening equipment, and more. Services include installation for appliances, flooring, cabinets, HVAC, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Madison, MS?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. There are special holiday hours and closures on certain dates.
Does Lowe's Home Improvement provide delivery and pickup options?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent when your order status changes.
What languages are supported at Lowe's Home Improvement in Madison?
The store primarily supports English and Spanish. Additionally, in-store translation services are available for other languages.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What are some nearby dining options customers can visit before or after shopping at Lowe's?
Customers can enjoy meals at nearby restaurants such as Applebee's Grill + Bar, Chili's Grill & Bar, Chick-fil-A, Full Moon BBQ, and Whataburger, all within a convenient distance from Lowe's in Madison.
Are there nearby coffee shops customers can visit near Lowe's for a break or meeting spot?
Yes, there are several nearby coffee shops including Cups in Madison, Cups An Espresso Cafe', and Mocha Mugs, perfect for a coffee break before or after visiting Lowe's.
What nearby stores provide complementary shopping experiences around Lowe's Home Improvement in Madison?
Nearby stores like Office Depot for office supplies and IT services, Walmart Pharmacy for healthcare needs, Sleep Number for mattresses and furniture, and Game Stop for entertainment offer a diverse shopping experience near Lowe's.
How can I contact Lowe's Home Improvement in Madison for customer service or inquiries?
You can reach Lowe's Home Improvement at their main phone number +1 601-605-3660 or via email at customercare@lowes.com.