Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Laurel, MS offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,314 reviews
5 stars
705
4 stars
269
3 stars
132
2 stars
70
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently noted issues with stock levels, including items being out of stock or not available as advertised.
Employee Helpfulness
While some customers praised individual employees for their helpfulness, many expressed frustration over the lack of available staff to assist.
Delivery Issues
Numerous reviews highlighted problems with delivery schedules and communication regarding orders, leading to customer dissatisfaction.
Store Cleanliness and Variety
Several customers appreciated the cleanliness of the store and the variety of products available, although some felt that specific items were often missing.
- DKDavid Keith6 days ago1.0Stay away from, customer service is poor
- JMJason MillsDec 30, 20255.0Great experience
- MNMichael NorwoodDec 28, 20255.0Always find something else that I was looking for at another store when I go to Lowe's!!
- VGValarie GipsonNov 29, 20255.0I always love going to Lowe's when I get a chance. I found the cutest Christmas light up octopus for the yard.
- TMTina McNallyNov 18, 20251.0Lowe's carries horrible wood at high prices. Looking at deck boards at least 5 of them had nails pounded into the sides! Really? That can really hurt somebody. Fix yourself Lowes!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Laurel, MS offer?
Lowe's offers a wide range of home improvement products including appliances, paint, tools, flooring, plumbing supplies, outdoor equipment, and installation services for many items.
What are the store hours for Lowe's Home Improvement in Laurel, MS?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's Home Improvement in Laurel, MS provide delivery and pickup options?
Yes, the store offers both in-store pickup and delivery services.
What payment methods are accepted at Lowe's Home Improvement in Laurel, MS?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I find and order products online from Lowe's?
You can search online by keyword, item number, brand, or manufacturer model number, or browse by department to find products.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com orders start online, and in-store returns require proof of purchase at the customer service desk.
Are there any nearby places where I can grab a meal before or after shopping at Lowe's in Laurel?
Yes, nearby dining options include Dairy Queen Grill & Chill, Raising Cane's, Panda Express, and Firehouse Subs for quick and convenient meals.
If I’m visiting Lowe's in Laurel, MS, where can I find automotive services nearby?
Nearby automotive-related services include Murphy USA gas stations and Enterprise Rent-A-Car for convenience during your visit.
Are there any nearby stores related to home and garden or crafts close to Lowe’s?
Yes, nearby you can visit 'Let's Make Something' which offers fabric, arts and crafts supplies, and mattresses, complementing your home improvement needs.
How can nearby locksmith services be helpful when shopping at Lowe's in Laurel?
Minute Key locksmith services nearby provide quick key and lock solutions, which can be handy if you need new keys or lock services while working on home projects from Lowe's.