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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Jackson, MS, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,538 reviews
5 stars
835
4 stars
335
3 stars
173
2 stars
57
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, many others reported difficulty finding assistance when needed.
Product Availability
Several customers noted issues with stock levels, indicating that the store was often out of items they were looking for.
Store Cleanliness
The store was generally described as clean and well-stocked, although some reviews mentioned issues with restroom cleanliness.
Delivery Issues
Multiple customers expressed frustration with delivery delays and poor communication regarding their orders.
- THTracy HolifieldJan 2, 20263.0My experience was okay
- ACAriel CarrerasDec 31, 20255.0Muy buen lugar, gran variedad de artículos para la construcción
- WSWillie SmithDec 28, 20251.0Worst customer service I’ve experienced. I waited over 30 minutes due to poor communication and apparent lack of concern. After asking for help at the pro desk, I was told to wait—only to later find the employee I needed standing there with the associate, listening to music on her phone. Even after asking again, I waited another 10 minutes for a simple 0.5-inch cut because the employee had to get a tape measure. Completely unprofessional and inefficient. Ultimately I just left.
- BYBetty YatesDec 27, 20251.0Ordered special cut levelor blinds, received a text they were in. Went to the store to pick them up and waited over an hour and they never did locate the blinds. Said they would reorder and let us know when they come in. Customer service reps not courteous at all.
- BPBelloftheball PS4Dec 4, 20252.0I was picking a present up..went to the machine put my number in..didn't work..so I went and found the lady..she asked for my id..I gave it to her..she asked what it was..I told her..she inputted my number still nothing..she said can I have the number from the person who bought it..I dont have my cell phone its in the car..she needs the number.. Grr why do u need the number is the problem..its a gift number one..you know its in my name cause u went in and found what it was..so y cant I have itttt.. FIX THIS ISSUE..GIFTS ATE PURCHASED by others..but its in my name Go on that..geesh..why show my id..ughh
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Jackson offer?
Lowe's offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more. They also provide installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Jackson, MS?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
Where is Lowe's Home Improvement located in Jackson, MS?
Lowe's is located at 2250 Greenway Drive, Jackson, MS 39204, USA.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Jackson?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places of interest around Lowe's that customers might find useful?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key locksmith services for key and lock assistance, and the FedEx Drop Box for convenient shipping and mailing services.
How can customers visiting Lowe's make use of nearby fitness facilities?
Customers can visit nearby gyms such as Quest Fitness 24 and Powerhouse Gym to maintain their fitness routines before or after shopping at Lowe's.
Are there nearby dining options around Lowe's for quick meals or snacks?
Yes, customers can enjoy meals at nearby Subway restaurants, which offer sandwich and fast food options close to Lowe's location.
What brands can I find at Lowe's Home Improvement in Jackson?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kohler, Weber, and many more for various home improvement needs.