Lowe's Home Improvement

3.9
1943 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hattiesburg, MS, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6004 US Highway 98, Hattiesburg, MS
39402, United States

Hours

Reviews

4.0
1,798 reviews
5 stars
947
4 stars
395
3 stars
179
2 stars
57
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers unable to receive assistance or experiencing rude interactions with staff.

Product Availability

While some customers found the store well-stocked, others reported issues with items being out of stock or misrepresented online.

Delivery Issues

Many customers expressed frustration with delivery delays and poor communication regarding their orders.

Employee Helpfulness

There were mixed reviews about employee helpfulness; some customers praised specific employees while others noted a lack of assistance.

Store Condition

Several reviews mentioned cleanliness issues and disorganization within the store.
  • JM
    Jason Mills
    Dec 30, 2025
    5.0
    Great place
  • PB
    Perry Breaux
    Dec 23, 2025
    1.0
    No water running in the bathroom to wash your hands. Every toilet is clogged. Spoke to a lady behind the service desk she act like that was normal. Left the store called the store to speak to the manager. No one even picked up the phone phone rang for 20 minutes. This is the Hattiesburg Lowe’s highly recommend not going there. Customer service is terrible.
  • MD
    Mike Deverger
    Dec 10, 2025
    1.0
    I always buy all my lumber etc and all appliances from this location. Ive always had great service. But today i went to get some plywood and couldn't get no help. I was directly in front of service desk and had talked to 2 representatives about atleast getting the plywood bundle down. Both pretty much let it go in one ear and out the other because I stood there by the plywood for another half hour waiting for them to help. At one point there was 3 employees just up there talking and joking around and telling one person to "help her homie" which was a person who just walked up to counter. I got tired of waiting so had to reach plywood that was atleast 7 ft in the air. Would of been easier and safer just for someone to take pallet down. If I was younger I wouldn't have been so mad, but I am in my 50s. This is poor service.
  • HH
    Hartman
    Dec 7, 2025
    1.0
    There was never anyone in this location to help you. Everyone runnng around with their head cut off
  • NM
    Nancy #MyYorkiePies
    Dec 6, 2025
    1.0
    Waited about 20 mins for help and received none. Went in to purchase 3 gas heaters, toilet, garbage disposal and left with nothing. Ill go to home depot fir now on.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.