Brand Certified
Lowe's Home Improvement
3.9(1946 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
6004 US Highway 98, Hattiesburg, MS
39402, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(601) 261-3008
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MS-Hattiesburg/0537
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hattiesburg, MS, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
1,946 reviews
5 stars
1,007
4 stars
409
3 stars
194
2 stars
75
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting difficulty in getting assistance and rude interactions with staff.
Delivery Issues
Many customers experienced significant problems with delivery, including delays, cancellations, and damaged items upon arrival.
Product Availability
While some customers found the store well-stocked, others reported issues with items being out of stock or not matching online descriptions.
Mixed Employee Experiences
Some employees received praise for their helpfulness, while others were criticized for being unresponsive or unhelpful.
Store Condition
Several reviews mentioned cleanliness issues and disorganization within the store, impacting the shopping experience.
- ELElaine Layton5 days ago5.0Lowe's always has what I'm looking for at a great price!
- KBK. B.Feb 18, 20262.0Why don't y'all sell 200amp main breakers anymore I need one and y'all don't carry them well unless I wanna buy a whole new breaker box, you S.O.B.'s
- JJJanuckeryJan 12, 20261.0Purchased a whirlpool refrigerator and the extended warranty. We have been trying to get the refrigerator fixed for 9 months! The repair company they use is trash and keeps lying and saying they are coming to fix it and they still have not 9 months later. You can’t get in touch with whirlpool to get a new one. Whatever you do, do NOT purchase those extended warranties! They are rip offs as they will not abide by them and you won’t be able to get in touch with the company. We called Lowe’s here in Hattiesburg and they answered and then hung up and refused to pick up the phone! Terrible service from Lowe’s and Whirlpool! Go to Home Depot and buy any brand other than whirlpool with their cheaply made products that you can’t get serviced! Edit: The number they gave below is an automated number that puts you back in a loop to absolutely ZERO CUSTOMER SERVICE! I advise anyone looking to purchase any whirlpool products to go look at their review rating. It is at a 2.9 with may of the complaints I have listed above stated. Lowe’s doesn’t care anymore than whirlpool. They just push defective products and bogus extended warranties on people and then hide behind AI links and emails that go nowhere. I’m contacting the BBB and a lawyer bc this is unacceptable.
- JMJason MillsDec 30, 20255.0Great place
- PBPerry BreauxDec 23, 20251.0No water running in the bathroom to wash your hands. Every toilet is clogged. Spoke to a lady behind the service desk she act like that was normal. Left the store called the store to speak to the manager. No one even picked up the phone phone rang for 20 minutes. This is the Hattiesburg Lowe’s highly recommend not going there. Customer service is terrible.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hattiesburg, MS?
Lowe's offers a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, lumber, grills, garden equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Hattiesburg?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's in Hattiesburg offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any special installation services available at Lowe's Hattiesburg?
Yes, they offer various installation services including appliances, countertops, flooring, lighting, HVAC, garage doors, and much more.
Can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
Is Lowe's Home Improvement in Hattiesburg close to any propane suppliers?
Yes, Blue Rhino Propane Exchange is nearby, making it convenient to pick up propane if you are shopping for grills or outdoor equipment at Lowe's.
Are there any dining options near Lowe's Home Improvement in Hattiesburg?
Yes, nearby restaurants include Lost Pizza Co. Hattiesburg and Floyd's Grill, which are great options to enjoy a meal before or after your shopping trip.
Where can I get locksmith services near Lowe's in Hattiesburg?
Minute Key and minuteKEY are nearby key and locksmith services where you can get key duplication or lock services conveniently close to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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