Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Gulfport, MS Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,006 reviews
5 stars
1,113
4 stars
453
3 stars
182
2 stars
87
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Product Issues
Numerous complaints about defective appliances and poor handling of warranty claims, leading to customer dissatisfaction.
Store Experience
Some customers appreciate the cleanliness and organization of the store, while others report difficulty finding assistance and long wait times.
Staff Knowledge
Several reviews highlight knowledgeable staff who provide excellent assistance, but there are also mentions of unprofessional behavior from some employees.
Delivery Problems
Multiple customers experienced issues with delivery schedules and communication, leading to frustration and loss of trust.
- TWTina W.4 days ago5.0Excellent service. I came with a picture of what I'd been sent to get, and the young man was able to identify what I needed, and took me right to it.
- DPDixie Pineda5 days ago1.0The ai assistant is rlterrible when you call, ypu can not actually speak to anyone. You answer and then it goes silent
- PCpaul cliftonNov 10, 20255.0Clean. Gun. Lots of stuff
- JKJanette KoppOct 17, 20252.0Husband and I bought a ”new” Kobalt lawnmower only to get it home and not only was it not new, yes, it was dirty underneath and had grass clippings) it was also broken! Shame on them for selling it as new! The only reason I gave them two stars is because the lady at customer service was very nice. Trust is broken.
- JTJustice TayorOct 14, 20255.0had a wonderful experience at Lowe’s! The store was clean, organized, and had everything I needed. A special shoutout to Sharon, who went above and beyond to help me. She was friendly, knowledgeable, and made sure I got exactly what I was looking for in no time. It’s not every day you come across someone who truly cares about customer service, but Sharon definitely does! Thank you for making my visit quick, easy, and enjoyable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more. They also provide installation services for various home improvements.
Where is Lowe's Home Improvement located in Gulfport, MS?
Lowe's Home Improvement is located at 2151 John Hill Boulevard, Gulfport, MS 39501, US.
What are the store hours for Lowe's in Gulfport?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, including closures on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find a product online or check my order status at Lowe's?
You can search for products online by keyword, item number, brand, or manufacturer model number on Lowe's website. To check order status, log in to your MyLowe's account or enter your order number online.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby services where I can get propane or locksmith assistance near Lowe's?
Yes, customers near Lowe's in Gulfport can find Blue Rhino Propane Exchange for propane supplies and Minute Key for locksmith services, both conveniently nearby.
What are some nearby home improvement or hardware stores in the area?
Besides Lowe's, nearby home improvement stores include 84 Lumber, Hood's Home Center of Gulfport, and Southern Bath and Kitchen, providing additional options for building and home supplies.
Are there dining options close to Lowe's Home Improvement?
Customers can enjoy meals nearby at Waffle House, a breakfast and brunch diner located in the vicinity of Lowe's store.
Does Lowe's support community or charity organizations?
Yes, Lowe's is associated with several community and charity organizations such as Lowe's Toolbox for Education, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful.