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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Gautier, MS, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,380 reviews
5 stars
775
4 stars
300
3 stars
127
2 stars
52
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness while others are criticized for rudeness and lack of knowledge.
Delivery Issues
Numerous complaints about delivery services, including missed deliveries and poor communication regarding order status.
Store Environment
Generally clean and well-organized store, but some customers report feeling rushed or uncomfortable due to employee attitudes.
Product Availability
Customers appreciate the wide range of products available, though there are occasional issues with online inventory accuracy.
- LLLukeJan 4, 20265.0I heard from a few friends that they got an attractive girl workin as a cashier at lumber went today and saw her she was super helpful and was smiling and laughing to my jokes . Check her out her name was Mayra will be back to see her again
- RDR DDec 28, 20255.0This is a review about how a purchase goes wrong….but it was redeemed in the end, which is why I decided to give a 5 star review. As a loyal (weekly) customer of Lowe’s Gautier, my husband and I shop here for all our home & lawn needs that we can. When our 3 year old washing machine died on 12/24/25, he drove straight to Lowe’s Gautier to purchase a full matching washer & dryer set. They worked with John, who setup and guaranteed delivery & install plus removal of our older pair for that Friday 12/26. While we didn’t receive a call that delivery was on the way, we were home regardless so that was okay. Our laundry had now piled up for 4 days, anticipating and excited about delivery and new appliances. The two young boys who arrived….informed us they were NOT here to install or haul away, simply to drop off and leave. I’ve never known of major appliances to ever be shoved into a garage & drivers exit while homeowners are trying to understand what is happening and when we will get the services we paid for. This was late afternoon too, and I noticed their truck was now empty. They ignored our questions, and were in a major hurry to ditch us and leave, which they did. My husband compared this encounter to a “ding dong ditch” drop off. They blocked our garage entry door with our new boxed appliances and as my son commented “almost ran you over, mom”. So needless to say…..we were angry about not getting what we paid for, as well as the “not my problem” closure on the deal. I decided to call Lowe’s Gautier directly, seeking help not AI answering service. I was eventually connected with Tara who was extremely understanding, apologetic, and shocked by our experience. She gave me what we were seeking….exceptional customer service and concern about making this “right” for us. She was going to speak with her boss, Taylor and get back to me regarding install and removal. After speaking with Tara, I contacted the third party delivery group and talked with them regarding scheduling. Sunday was the quickest, so that’s what was booked. I updated Tara on that in a followup call, and asked her to refund our delivery & install fee based on the fiasco. It certainly wasn’t her fault, and she was kind enough to speak with Taylor about it. Taylor called my husband, confirming Sunday…the refund….and apologizing for this situation. We appreciated his attention to our issue, as well as Tara. They renewed our faith in future purchases from Lowe’s Gautier. We requested different installers than the 2 who were here initially that just didn’t want to work or help us. Taylor assured we would have a crew who knew what they were doing, and he was right about that! The 2 man crew that arrived punctually today knew exactly what they were doing, they were professional, prompt, courteous, and detail focused. It only took them 30 minutes start to finish. We are happy in the end. My suggestion to your appliance sales people as well regarding your delivery team in our first encounter: make sure you give customers accurate delivery day info so they can make best purchase decision for their needs, and the 2 young guys on our first delivery 12/26 should be removed from your delivery/install team & placed in the garden center or warehouse stacking products…..but definitely NOT going into customer homes or garages. They give zero confidence on their abilities or skillset. Instead….our install team today should be recognized as the best you have!!!! When we purchase future appliances, I only want that knowledgeable team coming to my home. I know it’s done right✅🎄
- MSMichael SamardzijaDec 26, 20255.0Did a mobile order pickup and it was perfect. Chris was at our car almost immediately with the 40 square foot tiles we drove from New Orleans to pick up. No one had these tiles in the New Orleans or Baton Rouge areas so we drove to this location since it was the only location with enough pieces so we made a pitstop while heading out on vacation. Thanks to Chris for being patient as we fit them in an already packed SUV.
- PPPMTDec 16, 20255.0Online ordering is very slow process from the time my orders are submitted until it actually gets picked & notified of pickup status as ready. So I just go there & luckily I have run into 2 different people there that GAF & really helped me & I mean they both went the extra mile, Jacob & Melissa.. awesome service by both
- NPNolan PageDec 5, 20255.0DONT GET ME STARTED!!! On how much I love this place and all the employees are usually the most helpful and kind. I've seen the same workers for quite a while which is great because they know me when I walk in and dont hesitate to ever ask me if I'm looking for something specific! Would recommend my Lowe's to everyone! Also they have some toys in there that are worth buying for having fun around town. But doesn't matter the task they have most things I need to get the job done and don't mind helping.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Gautier, MS offer?
Lowe's in Gautier offers a wide range of products including appliances, bathroom supplies, building supplies, paint, tools, flooring, outdoor furniture, plumbing, and more. They also provide installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Gautier, MS?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
Does Lowe's in Gautier offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Gautier?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start a return from your Order History. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places I can visit when shopping at Lowe's in Gautier?
Yes, you can visit nearby places such as the Gautier Mullet Festival for entertainment, or grab a meal at Sonic Drive-In and Waffle House, both restaurants close to Lowe's.
Where can I get propane if I shop at Lowe's in Gautier?
Blue Rhino Propane Exchange is nearby, providing a convenient place to exchange propane tanks while shopping at Lowe's.
If I need automotive services while visiting Lowe's, where can I go nearby?
Nearby automotive service centers include Midas Gautier for vehicle maintenance, Grease Monkey for oil changes, and O'Reilly Auto Parts for parts and accessories.
Are there any financial services close to Lowe's in Gautier?
Yes, Keesler Federal Credit Union and World Finance are nearby, offering financial and loan services to help with your home improvement budgeting.