Brand Certified
Lowe's Home Improvement
4.1(1501 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
3200 Highway 90, Gautier, MS
39553, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(228) 497-0524
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/MS-Gautier/2700
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Gautier, MS, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.1
1,501 reviews
5 stars
842
4 stars
319
3 stars
136
2 stars
59
1 star
145
- MAMike Anonymous3 days ago1.0My issue is not with the store or product availability. It has to do with several uninformed employees in the Appliance dept and a MOD( 40-45 year old white guy. Came on 5 Mar 2026. Popped in to look For a washer for My sister who doesn’t have much $. Hers broke down. There was a Samsung Washer/Dryer Pair. They were made on 12/12/25, but returned by supposedly a little old lady that couldn’t figure out how to use them. So a really good mark down but AS IS. 1) the guy in that dept didn’t know if they had been tested to see if they worked and the Lady Manager was off yesterday. WHY did he not know the process.? 2) MOD told me this about why they are often returned and that the Appliance manager has hookups and checks them. MOD also told me the repair company for Samsung is out of Alabama. NO. For initial MFR REPAIR, they are out of Florida, and 8 hr drive. 3) guy in appliances told me no military discount and NO extended warranty. 4) as he wasn’t sure if it worked, I didn’t want to get it home , it not work, file a claim and wait a week or 2. Went to my truck. 4) after numerous calls myself, found out the Alabama repair company ONLY handles Whirlpool for MFR 1 year warranties, but they DO handle all Lowe’s ASSURANT WARRANTEes. 5) went back in and as it was rang up, both the Military discount AND the ability to get an extended warranty both were active. Spent well over an hour. Either person that helped me (White dude and black lady) should have scanned it to see. Would have saved me a wasted hour of my life.
- RSRyan StewartFeb 16, 20261.0I usually spend money every time I come in here, but when you close down the restroom for 30 minutes and I pick here to make a pit stop on the clock you're wasting my valuable time.
- EEElizaFeb 6, 20261.0Very unsatisfied regarding the experience with the Lowes in Gautier, MS. I made a purchase online through Lowes in early December. One of the selling points in why we bought the washer was due to the fact that it had it listed on the website in bold text- comes with an extended two year warranty. I thought that was a nice little add on so we ended up getting the washer sooner than what we needed to for this reason. Both my husband and I have Lowes credit cards. We use Lowes often when we purchase appliances so this isn't the first time we've had something similar offered- as an extended warranty or rebate. Usually a separate email comes with the purchase that indicates how to activate it. We never received that. We were busy around Christmas too so when I started looking into all of this, it was January. It was then I noticed nothing had been received regarding the warranty Lowes claims to offer with it. So I called Lowes, Lowes directed me to Assurance. Assurance re-directed me BACK to Lowes. I spoke with Dominque who said there's nothing that can be done. She said she spoke with Taylor, the Assistant Str Mgr who also supposedly said there's nothing that can be done. VERY POOR CUSTOMER SERVICE if you can even call it that. I explained that I literally have screen shots of the information from the Lowes website showing these details as I sent it to my husband before we made the purchase. Still said "there's nothing we can do." This store is more like a "hands off approach" I guess with their customers as it's too much of a hassle for a store to honor their products and what they put out and advertise to their customers.
- KPkacey pendergraftFeb 5, 20265.0Lowes is obviously a 'franchise' so you already know that they got all your household/property project needs 🛒🪠🗜️🧯🔩🪛🪚🛠️⛏️🔗✂️📭🔐 🫡 And if you Didn't know that, 🤯 then you definitely need to stop by so your not left out of the loop 🤝
- ELErnie LewellingFeb 4, 20265.0A Christmas gift for mother in law; called Manager on duty to ask for assistance on a return/exchange/ claim with manufacturer after many attempts to follow the process of a claim, and Manger worked with me to get an exchange for 5 burner stove top with a power boost that suddenly stop after just 3 uses. Thank you guys having that personal / hometown assistance. 01/20/2026 Thank you !
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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