Brand Certified
Lowe's Home Improvement
4.1(1742 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
120 Ridge Way, Flowood, MS
39232, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(601) 992-8475
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/MS-Flowood/2553
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Flowood, MS offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.1
1,742 reviews
5 stars
1,006
4 stars
377
3 stars
124
2 stars
62
1 star
173
- SSSteveFeb 7, 20262.0Terrible customer service. The girls in customer service really need to take some classes on who makes their paycheck. So rude and not very knowledgeable.
- BKBrent KooiFeb 4, 20261.0No prices or labels/description on half of the plywood. I’m going to Home Depot!
- SVSharon VinesJan 23, 20261.0Unable to call and get customer care on the phone. AI is not responding and when after 4 minutes an associate of some kind who was human answered and transferred me to the department I needed and the phone rang for 17 minutes
- CJcathy johnsonJan 21, 20262.0I bought a refrigator the 13of Jan. It couldn't be delivered until the 20 of Jan. They had one in stock in the store. So much for same day delivery. They are suppose to hook up the ice maker, I had to buy a new inlet hose for it, $18.00. He gets it put together then tells me the hole in my cabinet is too small for the hose I had to buy, I would have to get someone to put it in. I call a plumber , he comes out, of course added charge. He says he can hook it up with the copper tubing already there. He charges 125.00 for a service call. Now I am out $18.00 plus $125.00 because the installer couldn't or wouldn't try to see if the tubing would fit. I have been trying to call Lowe's, can't get anyone on phone. The guy that sold it to us said just call me if you have any trouble. Lol. Their not doing what they said. I am going over there later to take them this inlet hose and tell them what they can do with.
- BMBobby McgeeJan 2, 20261.0So I have had several bad experiences with this location. Employees at this location, have a very nasty attitude and do not like helping customers. Store items being stocked in the wrong place and then won’t honor the sales. Even accuse me of putting it in the wrong place. My business spends over $3000 a month at Lowe’s and now I’ll be exclusively shopping with Home Depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Flowood, MS offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, lighting, plumbing, tools, and more. They carry trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in Flowood, MS?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement in Flowood, MS offer pickup and delivery services?
Yes, Lowe's offers in-store pickup and delivery services for customer convenience.
How can I check my order status or know when my order is ready for pickup at Lowe's?
You can check your order status online by logging into your MyLowe's account or entering the order number. You'll receive an email notification with pickup instructions and location once your order is ready for in-store pickup.
What payment options are accepted at Lowe's Home Improvement in Flowood, MS?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby lodging options if I am visiting Lowe's Home Improvement in Flowood?
Yes, nearby hotels include Holiday Inn Express & Suites Jackson - Flowood and Candlewood Suites, convenient for overnight stays when visiting Lowe's or the area.
What dining options are available near Lowe's Home Improvement in Flowood, MS?
Nearby restaurants include Ichiban Hibachi & Sushi, Table 100, Ichiban Grill and Sushi, Firehouse Subs Flowood, Panda Express, and Tacone Flavor Grill, providing a variety of cuisines for customers to enjoy before or after shopping.
Where can I get key and locksmith services near Lowe's Home Improvement in Flowood?
There are Minute Key locations nearby that provide key and locksmith services, which can be helpful if you need assistance during your visit to Lowe's.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services including appliance installation, blinds, cabinets, countertops, flooring, doors, lighting, and more to support your home improvement projects.
What languages are supported at Lowe's Home Improvement in Flowood, MS?
The store supports English and Spanish, with in-store translation services available for other languages to assist diverse customers.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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