Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Flowood, MS offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,562 reviews
5 stars
901
4 stars
360
3 stars
110
2 stars
40
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and lack of assistance.
Delivery Issues
Many customers reported significant problems with delivery, including missed deliveries and unhelpful responses from management.
Product Availability
Customers frequently noted that items were out of stock or not available as advertised, leading to frustration.
Mixed Staff Experiences
While some customers praised helpful and knowledgeable staff, others reported unhelpful or rude interactions.
Store Condition
The store was generally described as clean and organized, with a good selection of products.
- DTDave ThorntonJan 2, 20265.0Good hardware store and close to home. Good place to get away while the wife is in hobby lobby.
- BMBobby McgeeJan 2, 20261.0So I have had several bad experiences with this location. Employees at this location, have a very nasty attitude and do not like helping customers. Store items being stocked in the wrong place and then won’t honor the sales. Even accuse me of putting it in the wrong place. My business spends over $3000 a month at Lowe’s and now I’ll be exclusively shopping with Home Depot.
- WTWillie TaylorDec 29, 20251.0I was delivered the wrong washer and took close to 2 weeks to deliver the right one.The person who they delivered my washer ended up with an upgrade washer worth over $200 more than what they paid. For my inconvenience I had to go through hot coal to get a 25 dollar gift card. Got the run around by the manager and to get anything I had to call their corporate office. I want be shopping there and will let everyone know about my terrible experience.
- GJGeoffrey JamesNov 22, 20251.0Garbage customer service repeatedly
- ASanna smiraNov 22, 20251.0We ordered wood only to not have it delivered. We paid a delivery fee and they continued to make excuses of why it has not been delivered. They took our money and never brought the product.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Flowood, MS offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, lighting, plumbing, tools, and more. They carry trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in Flowood, MS?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement in Flowood, MS offer pickup and delivery services?
Yes, Lowe's offers in-store pickup and delivery services for customer convenience.
How can I check my order status or know when my order is ready for pickup at Lowe's?
You can check your order status online by logging into your MyLowe's account or entering the order number. You'll receive an email notification with pickup instructions and location once your order is ready for in-store pickup.
What payment options are accepted at Lowe's Home Improvement in Flowood, MS?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby lodging options if I am visiting Lowe's Home Improvement in Flowood?
Yes, nearby hotels include Holiday Inn Express & Suites Jackson - Flowood and Candlewood Suites, convenient for overnight stays when visiting Lowe's or the area.
What dining options are available near Lowe's Home Improvement in Flowood, MS?
Nearby restaurants include Ichiban Hibachi & Sushi, Table 100, Ichiban Grill and Sushi, Firehouse Subs Flowood, Panda Express, and Tacone Flavor Grill, providing a variety of cuisines for customers to enjoy before or after shopping.
Where can I get key and locksmith services near Lowe's Home Improvement in Flowood?
There are Minute Key locations nearby that provide key and locksmith services, which can be helpful if you need assistance during your visit to Lowe's.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services including appliance installation, blinds, cabinets, countertops, flooring, doors, lighting, and more to support your home improvement projects.
What languages are supported at Lowe's Home Improvement in Flowood, MS?
The store supports English and Spanish, with in-store translation services available for other languages to assist diverse customers.