Lowe’s in Batesville, MS is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or unhelpful.
Store Organization
Customers noted issues with store organization, including cluttered aisles and difficulty finding assistance.
Checkout Experience
Frequent complaints about slow checkout processes and limited cashier availability, leading to frustration among customers.
Product Availability
Generally positive feedback on product selection, but some customers reported issues with special orders and delivery promises not being fulfilled.
SA
STILLan ANGEL4YOU
6 days ago
5.0
THANK YOU SO KINDLY FOR PERSONAL SERVICE & EXPERT ADVISEMENT ON A HOME IMPROVEMENT PROJECT. I REALLY APPRECIATED THE INFORMATION ON THE CURRENT LISTED SALES ITEMS AS WELL. YOUR PROFESSIONAL & POLITE EMPLOYEES HAS MADE A REPEAT CUSTOMER TODAY. I WILL MOST DEFINITELY BE BACK TO LOWES!! SPECIAL THANKS TO THE FLOORING SPECIALIST !
JB
James Butler
Dec 17, 2025
4.0
Staff try and help not the most knowledgeable but they try
CR
Carol Riley
Dec 17, 2025
5.0
Wish they had cashier's but I walk all the way to the Pro area to get waited on.
JC
Jason Carpenter
Dec 15, 2025
4.0
Easy
AG
Ashley Griffith
Dec 5, 2025
1.0
Stood in flooring waiting for a salesperson forever. Finally found young lady to get some help. She immediately told me she was “with a customer” although I never saw one. I continued to wait and then she approached me and asked me to move so a forklift could get by. Never made an effort to help me or find someone who could. Then she disappeared. I put my merchandise back and left. Do better Lowe’s. 👎🏻
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Batesville, MS?
Lowe's offers products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage.
What are the store hours for Lowe's Home Improvement in Batesville, MS?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hours subject to change.
Does Lowe's in Batesville offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to its customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates on any changes.
What installation services are available at Lowe's Home Improvement?
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. If purchased online, you can start a return through your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at the Lowe's located in Batesville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Which popular nearby places can I visit before or after shopping at Lowe's in Batesville?
Customers can visit Home2 Suites by Hilton Batesville hotel for accommodation, grab a meal at Zaxby's chicken restaurant or KC Steakhouse and Seafood, and fuel up at nearby gas stations like Circle K, Shell, or Marathon.
Are there any convenient services near Lowe's in Batesville for automotive needs?
Yes, nearby automotive and gas services include RaceWay gas station, Exxon & Mobil stations, BP gas station, and auto detailing service Jiffy 7.
Where can I exchange propane near Lowe's Home Improvement in Batesville?
You can exchange propane at nearby Blue Rhino Propane Exchange locations close to Lowe's.