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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Wentzville, MO is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,470 reviews
5 stars
826
4 stars
329
3 stars
123
2 stars
46
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised friendly and helpful staff, many reported poor service, especially regarding appliance issues and installation.
Product Availability
Customers frequently noted issues with product availability and stock, leading to frustration during their shopping experience.
Delivery Issues
Numerous reviews highlighted significant problems with delivery schedules and communication, resulting in customer dissatisfaction.
Store Environment
The store was generally described as clean and organized, with a good selection of items, although some customers expressed frustration with self-checkout and locked items.
- KNKhylee NewmanDec 28, 20255.0Victor was extremely friendly and went above and beyond to help me find my items. Give this man a raise!! He made my experience very pleasurable and I would recommend anyone to him for his knowledge and expertise.
- RCrob campDec 25, 20255.0Great staff!
- KPKimberly PietzmanDec 12, 20251.0We purchased a dryer from Lowe’s along with the 5-year Lowe’s Protection Plan, expecting peace of mind. Less than two years later, the dryer stopped working, and the experience since filing a claim has been nothing but a headache. The service company Lowe’s assigned—Sears Home Services—has repeatedly cancelled scheduled repair appointments. It is nearly impossible to get help because they are AI-only, with no way to speak to an actual person. At this point, it feels like a scam rather than a legitimate service provider. To make matters worse, every time I call the Lowe’s Protection Plan number, I’m told the issue will be “escalated,” yet my claim keeps getting cancelled anyway. I’ve already been escalated multiple times, with zero resolution and no repair. I have completely lost confidence that my dryer will ever be fixed. What’s the point of paying extra for a protection plan if no one takes responsibility when something goes wrong? This experience has been incredibly frustrating and time-consuming. I will not be purchasing appliances or protection plans from Lowe’s again.
- RSRussell SchmittDec 6, 20255.0I 41 love lowe's.I think they're a good store.I hate home depot, so I'll keep going to my lowe's getting my home goods.They got good customer service there
- BSBrian SweetNov 11, 20251.0DO NOT BUY APPLIANCES FROM LOWES…..We bought a Maytag washing machine for over $600 back in July of this year… 4 months ago. The washing machine will not cycle due to a lid latch issue. After speaking with Lowe’s to get our proof of purchase which took FOREVER and holding their hands to prove to them that I bought the product there, We asked if we could just switch the product out. Lowe’s tells us to call Maytag and request a Return Autorization number and they will be able to replace it. So after calling Maytag come to find out it is the Lowe’s manager that has to call and ask for a RA#. After we called Lowe’s back the manager was less than helpful and unwilling to help us out. I give Lowe’s a lot of money every year but I can assure you I will be going to Menards from now on. Terrible service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Wentzville?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, tools, and more at Lowe's Home Improvement in Wentzville.
What are the store hours for Lowe's Home Improvement in Wentzville?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary; for example, it's closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates about your order.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What installation services does Lowe's Home Improvement provide?
Lowe's offers a wide range of installation services including for appliances, cabinets, flooring, decks, doors, generators, gutters, HVAC, lighting, playsets, roofing, siding, windows, and more.
Are there recycling services available at Lowe's Home Improvement?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries to support environmentally friendly disposal.
What nearby places can help me with key and locksmith services around Lowe's Wentzville?
Minute Key, a nearby key and locksmith service, is close to Lowe's Wentzville store. You can visit Minute Key for any key duplication or locksmith needs while shopping nearby.
Where can I get propane exchanges near Lowe's Home Improvement in Wentzville?
Blue Rhino Propane Exchange is located near Lowe's Wentzville, offering convenient propane exchange services if you need to refill tanks purchased from Lowe's or elsewhere.
Are there any popular stores or restaurants near Lowe's Home Improvement in Wentzville that I can visit?
Yes, nearby you can find Target for groceries and general shopping, Starbucks for coffee, and Pizza Hut Express for quick meals, making it easy to plan your shopping and dining needs in one trip.