Lowe's Home Improvement

4.2
1040 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Sullivan, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
760 Eagles Court, Sullivan, MO
63080, United States

Hours

Reviews

4.2
966 reviews
5 stars
549
4 stars
216
3 stars
94
2 stars
38
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unprofessional.

Product Availability

Customers expressed frustration with product availability and misleading stock information, particularly regarding appliances.

Delivery Issues

Numerous complaints about delivery delays and poor installation experiences, leading to significant customer dissatisfaction.

Store Condition

Concerns about store organization and cleanliness, with some customers noting a lack of proper management.

Positive Experiences

Despite the issues, several customers reported positive experiences with specific employees who provided excellent service.
  • MP
    Melinda D. Puckett
    5 days ago
    5.0
    The store is very organized and the staff is always very helpful
  • SB
    Samantha Bauer
    Dec 30, 2025
    1.0
    false advertisement. save your money and your time and go somewhere else. rude employees and very rude management. lowe’s was already sued for false advertisement and yall still are false advertising. TERRIBLE.
  • RS
    Roby Sisk
    Dec 18, 2025
    5.0
    Customer service to assist is always helpful and veteran friendly.
  • EW
    Emma Darlene Watson
    Nov 7, 2025
    5.0
    You can pretty much find anything you need for home here at Lowe's
  • AE
    Alex Evoy
    Oct 6, 2025
    1.0
    Bought a double oven at Lowe’s and paid for install and was told they come out and measure prior. Well they didn’t. CRST HOME SOLUTIONS SHOWS UP “ CALEB WOOD” from Washington Missouri and attempt to install this double oven that didn’t fit and no one measured apparently and then wanted me to be content or modify my walls or countertop to make it work and I said hell no take it back I’ll have to find one that fits so I helped him take it out and he was about to take off and leave and my wife said are you not going install our old one we will be without a oven and already waited 5 weeks for the one that didn’t fit! He didn’t want to install it but I thought it was ridiculous well I helped him put in the old one to then let him take off and leave and flip the breaker and the oven blew up! Started smoking out my house and everything. Come to find out he wired it wrong and just about burned down my home. CRST home solutions just gives you the run around and are useless I can’t get them to give me an assessment and had to bring in my own electrician to confirm they screwed my old oven up and wired 240v to the mother board. Highly recommend not using Lowe’s for installs anymore. This is scary and unbelievable

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.