Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sullivan, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
963 reviews
5 stars
545
4 stars
218
3 stars
94
2 stars
38
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unprofessional or unhelpful.
Product Availability
Customers expressed frustration with the lack of stock for appliances and other items, leading to delays and dissatisfaction.
Store Management
Concerns were raised about poor management and organization in some locations, affecting the overall shopping experience.
Delivery Issues
Numerous complaints about delivery services, including delays and damage to property during appliance deliveries.
Positive Experiences
Several customers reported positive experiences with specific employees who provided excellent service and support.
- EWEmma Darlene WatsonNov 7, 20255.0You can pretty much find anything you need for home here at Lowe's
- AEAlex EvoyOct 6, 20251.0Bought a double oven at Lowe’s and paid for install and was told they come out and measure prior. Well they didn’t. CRST HOME SOLUTIONS SHOWS UP “ CALEB WOOD” from Washington Missouri and attempt to install this double oven that didn’t fit and no one measured apparently and then wanted me to be content or modify my walls or countertop to make it work and I said hell no take it back I’ll have to find one that fits so I helped him take it out and he was about to take off and leave and my wife said are you not going install our old one we will be without a oven and already waited 5 weeks for the one that didn’t fit! He didn’t want to install it but I thought it was ridiculous well I helped him put in the old one to then let him take off and leave and flip the breaker and the oven blew up! Started smoking out my house and everything. Come to find out he wired it wrong and just about burned down my home. CRST home solutions just gives you the run around and are useless I can’t get them to give me an assessment and had to bring in my own electrician to confirm they screwed my old oven up and wired 240v to the mother board. Highly recommend not using Lowe’s for installs anymore. This is scary and unbelievable
- AMAlyssa MitchellSep 30, 20255.0We had a claim for our flooring and went to this location for help with replacing our floors. I wish I had caught both names, however, Jason is one of the men who bent over backwards to help. We were genuinely impressed with their customer service and their willingness to help refund us. They were kind, thoughtful and understanding of the situation. I was filled with so much gratitude leaving, those guys deserve a raise! I will forever remember that experience.
- ZOZak OlivoSep 18, 20255.0Good location and good staff here
- LDLisa DamronSep 18, 20254.0The attention to the customer was top notch. Jared helped us load a steel door onto a cart and then into our truck. Angela was helpful at checkout too. And there was free coffee! Great experience!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sullivan, MO?
You can find a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, garden equipment, paint, kitchen and bathroom remodeling essentials, lighting fixtures, and more.
What are the store hours for Lowe's Home Improvement in Sullivan, MO?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sundays, with adjusted hours on certain holidays.
Does Lowe's in Sullivan offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are provided if your order status changes.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's offer?
Lowe's offers installation for appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood and laminate floors, lighting and ceiling fans, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fencing, and flooring.
Where is Lowe's Home Improvement located in Sullivan, MO?
Lowe's is located at 760 Eagles Court, Sullivan, MO 63080, USA.
Are there any nearby places where I can grab a meal or coffee when visiting Lowe's Sullivan?
Yes, nearby you can visit Dairy Queen, Starbucks, Burger King, Jack in the Box, and Steak 'n Shake for food and beverages, making it convenient to eat before or after your Lowe's shopping.
What options are available near Lowe's Sullivan for propane exchange?
Blue Rhino Propane Exchange and MFA Oil Propane suppliers are nearby, offering convenient options for propane needs during your visit to Lowe's.
Are there any nearby automotive services I can access when visiting Lowe's in Sullivan?
Yes, nearby automotive services include AutoZone, Meramac Tire, Meramec Tire Center, and Blanton Oil Co, providing parts, repairs, and tire services which could be useful when running errands around Lowe's.