Extra Space Storage

4.9
971 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12334 Old Tesson Rd in St Louis, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
12334 Old Tesson Rd, St Louis, MO
63128, United States

Hours

Reviews

4.9
971 reviews
5 stars
925
4 stars
27
3 stars
8
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Wally and Cat providing exceptional service.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several reviews highlighted concerns about unexpected price increases shortly after moving in, leading to dissatisfaction among customers.

Accessibility

Customers appreciated the 24/7 access to their storage units, although some expressed confusion about policies regarding late-night access.

Overall Experience

While many customers had positive experiences, some expressed frustration with hidden fees and pricing practices, suggesting a mixed overall sentiment.
  • LH
    Lorraine Hilliker
    3 days ago
    5.0
    Clean, the whole process was easy. The two men I dealth with were knowledgeable, friendly and courteous. Answered every question I had. Made
  • CQ
    Chance Quinn
    Nov 13, 2025
    5.0
    Fantastic experience, new full time management is awesome! Thanks for everything!
  • KR
    Ken R
    Nov 7, 2025
    5.0
    Michael's been great and helping me during this transition. Appreciate it
  • MB
    Michael Braxton
    Sep 29, 2025
    5.0
    Great customer Service, place looks clean and secure
  • LR
    Lee Rich
    Sep 2, 2025
    1.0
    They advertise as 24/7 access but they asked me why would I need to come after 10pm? Ummmmmm ummmm..... Why do u think? We were unloading our things, 2nd load and a woman working saw us come in twice. She stopped after passing us on her golf course and backed up and asked you guys aren't trying to hang out her right? And why would we want to do that???? Please please tell me why we would want to do this?! This is just a strange place and kinda scary.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.