Extra Space Storage

4.6
491 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4175 Chippewa St in St Louis, MO today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, kiosk, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4175 Chippewa St, St Louis, MO
63116, United States

Hours

Reviews

4.6
491 reviews
5 stars
398
4 stars
56
3 stars
14
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Calletta and Brittany, received high praise for their helpfulness, professionalism, and positive attitudes, creating a welcoming environment for customers.

Facility Cleanliness

The storage facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases after a few months, leading to frustration and the need to consider alternative storage options.

Accessibility

Customers appreciated the convenient layout and easy access to storage units, enhancing their overall experience.
  • AM
    Angel (Masara)
    2 days ago
    5.0
    We’re in the process of relocating to the St. Louis, Missouri area and needed temporary storage for our belongings. We chose this Extra Space Storage location and had a great experience. Caletta, the on-site manager, is awesome! She made the entire process easy and hassle-free, helped us select the right-sized unit, and even applied a qualifying discount, which made us feel very welcomed. The staff is friendly and helpful, the facility is clean, and everything was handled professionally. We highly recommend this location for anyone needing extra storage space. —I & M G.
  • MM
    Monique
    4 days ago
    4.0
    Great customer service first time using a storage unit. A little upset the door to exit is broke that's an inconvenience in itself trying to get out of there with a larger vehicle backup all the way or try to turn around. Had to go around the maze to try to find the actual storage unit assigned to me. Need to work on a map or something for new customers. Otherwise if I was rating customer service only it would be a 5 star.
  • LM
    Layla Mitchell
    Dec 19, 2025
    5.0
    Mrs. Calletta was so nice and understanding. She told me she would look at my account because I was having problems with it, usually when people say that it doesn’t get done but she called me back within 30 minutes, then did follow up phone call the next day to make sure everything was okay. It was a wonderful experience and it really felt like a burden was lifted. 10/10 for sure and would def recommend working with her.
  • AI
    Ali Isiklar
    Dec 19, 2025
    5.0
    I do not know how to thank to dear Calletta who works here. It was late at night time that I was helping a friend to unload her stuff. We need some help from Calletta and she was not only helpful in terms of resolving our problem but also her positive attitude and smiling face helped to boost our spirit as well. Upper management should be aware of the value of these kind of people like Calletta as their generation is about to become extinct :).
  • SF
    Shannon Froese
    Dec 15, 2025
    3.0
    WONDERFUL for short term storage. Good customer service. Clean. Well lit. Convenient all-weather access (first floor drive through). Low initial rent. If you need storage for only a few months, I would HIGHLY recommend this facility. However… VERY EXPENSIVE for long term storage. They double the rent at 3 months. Double again at 1 year. Then double yet again at 2 years (despite their advertised rates remaining low and their vacancy rates remaining high). We cannot afford to see what they do at year 3. We are going to have to move our stuff to another storage facility, which is really disappointing. :(

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.