Extra Space Storage

4.9
472 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9900 Big Bend Rd in St Louis, MO today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
9900 Big Bend Rd, St Louis, MO
63122, United States

Hours

Reviews

4.9
472 reviews
5 stars
450
4 stars
16
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ronda received consistent praise for her exceptional customer service, being described as friendly, helpful, and professional.

Facility Condition

The storage facility is noted for being clean, well-maintained, and secure, with easy access for customers.

Staff Performance

The staff, particularly Ronda and Reece, were frequently highlighted for their attentiveness and willingness to assist customers.

Overall Experience

Many customers expressed high satisfaction with their experience, recommending the facility for its service and quality.
  • KH
    Kevin Heaney
    Nov 13, 2025
    5.0
    Ronda was extremely helpful and went above and beyond! Extremely friendly as well!
  • CJ
    Clare Jouglard
    Nov 12, 2025
    5.0
    so sorry I didn’t get her name but the lady who is usually there is always so sweet! the company I work for sometimes causes spillover chaos into the car lanes lol and they are so patient with us. I wouldn’t pick anywhere else for storage!!
  • NE
    Nicholas Everding
    Nov 10, 2025
    5.0
    Rhonda made everything very fast and easy. Helped me with scheduling the payments for rental and let me know everything that I needed to know about moving my things into storage. Extra Space Storage and their people are fantastic!!
  • SB
    Stephanie Browne
    Nov 8, 2025
    5.0
    Ronda has been a pleasure to deal with. The rental process was very easy. The unit is close to the elevator as promised and was very clean.
  • CF
    Crystal Fry
    Oct 30, 2025
    5.0
    The customer service was excellent at this location. The unit itself was exactly what I needed. I was so pleased to have a clean, controlled indoor unit at the 10x30 size I needed. It was a requirement for my items. Highly recommend this location!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.