Extra Space Storage

4.9
743 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3535 Lemay Ferry Rd in St Louis, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3535 Lemay Ferry Rd, St Louis, MO
63125, United States

Hours

Reviews

4.9
743 reviews
5 stars
705
4 stars
18
3 stars
10
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Matt and Sheryl, for their professionalism, friendliness, and helpfulness.

Pricing Issues

Several reviews highlighted concerns about significant price increases for storage units, with some customers feeling gouged after recent ownership changes.

Facility Condition

The storage facility received positive remarks for cleanliness and maintenance, contributing to a good overall experience.

Management Responsiveness

While many customers appreciated the staff's efforts, some expressed frustration over lack of follow-up regarding pricing concerns.
  • AW
    Adam Watson
    5 days ago
    1.0
    Not good time ridden
  • DP
    Damir Petrović
    Nov 14, 2025
    5.0
    Matthew Cratz is awesome helped me so much choosing and showing units. Price was also acceptable. Will stay here in the future.
  • AM
    Alexis Mautz
    Nov 8, 2025
    5.0
    Wonderful service
  • BW
    Brent Wilkerson
    Oct 21, 2025
    5.0
    Mathew was very nice. He set me up with everything I needed in ten minutes. Done deal
  • AV
    Aaron V
    Oct 12, 2025
    1.0
    STAY AWAY FROM HERE!!!! PRICE HIKE GOUGING BEWARE!!!! This company keeps buying up smaller rental/storage properties. PRIOR TO Extra Space buying this location several months ago, the price was reasonable. I purposely got away from "Extra Soace Stirage" why? This company has a known history to keep increasing your monthly rental to Ridlicious amounts! For example without notice I received a 38% increase in rent for a small 10x8 unit. I WAS paying a reasonable amount, but now they are wanting more and more $, so they stick it to the loyal customers. Let's see, rent a 10x8 went from $95 to $115, to ($185!!!) then down to $145 a month ALL WITHIN A 3 month period. They only dropped the price a fraction because I bitched and complained. STAY AWAY FROM THIS PLACE!!!! They also have a lot of break-ins reported to St. Louis County PD and have an issue with people unfortunately living in some units.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.