Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1500 S 1st Capitol Dr in St Charles, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, personal access hour, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,164 reviews
5 stars
1,085
4 stars
39
3 stars13
2 stars8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Shalonda Kennedy received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the ease of access to their storage units and the helpfulness of the staff in facilitating the rental process.
Mixed Experiences
Some customers reported issues with unit conditions and staff availability, indicating a need for improvement in these areas.
- RHRon Hejnal2 days ago5.0Shalonda is always very courteous and helpful. Definitely a great storage place.
- SHSasha Hill5 days ago1.0Deceitful about pricing! Had my unit for 3 months and received a letter in the mail stating it would be doubled in pricing! When you click on the unit it says the price per month as advertised, it doesn’t say special price for 2 months-4 months and then double the price after. It feels scammy! Would give zero stars if I could as the unit is not worth double the price.
- DMDonald Taz McKinneyDec 31, 20255.0Shalonda Kennedy was so delightful to speak with. I would recommend this storage facility
- MMMattDec 26, 20255.0There dumpster isn't always available. They just kind of say 'it's not for tenant use, or something stupid. IDK good luck dealing with them today. They sound drunk.
- QWQuentin WilliamsDec 11, 20255.0Ms. Kennedy is bar none Creme Dela crem!!! Her customer service, attention to detail, listening to concerns, politeness & OVERALL hospitality is the BEST I've seen in a very long time! Keep up the GREAT work! Shop with Extra Space storage for moving needs with a seamless process.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of St Charles, Champ, and Bridgeton.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of S 1st Capitol Dr and I-70.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Lindenwood University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage in St Charles?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
They offer a large selection including climate-controlled units, drive-up units, and standard storage options to fit various needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies, including boxes, available both online and at their facility.
How can I rent a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website or contact the facility directly for assistance.
What security features does Extra Space Storage offer?
The facility includes electronic gate access, exceptional security measures, and a manager living on site to ensure safety.
Is Extra Space Storage located near any colleges?
Yes, Extra Space Storage is close to Lindenwood University, making it convenient for students and staff needing storage.
Are there any childcare facilities near Extra Space Storage?
Nearby childcare options include Jenner's Kids Daycare L.l.c. and The Learning Circle, both providing daycare and preschool services.
What dining options can I find near Extra Space Storage?
You can visit Gingham's Homestyle Restaurant and Native Grill Wings nearby for American-style dining, including breakfast and brunch.
Is there nearby public storage if I need alternatives to Extra Space Storage?
Yes, Public Storage is located close by and offers additional storage options in the same area.
What payment options does Extra Space Storage accept?
They accept various payment methods including American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.