Extra Space Storage

4.9
1143 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1500 S 1st Capitol Dr in St Charles, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, personal access hour, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1500 S 1st Capitol Dr, St Charles, MO
63303, United States

Hours

Reviews

4.9
1,143 reviews
5 stars
1,065
4 stars
39
3 stars
13
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Shalonda received numerous commendations for her exceptional customer service, being described as friendly, helpful, and professional.

Facility Cleanliness

Customers consistently noted that the storage units and facility were clean and well-maintained.

Ease of Process

Many reviews highlighted the smooth and easy process for renting and accessing storage units, with staff providing helpful guidance.

Accessibility

The facility was praised for its accessibility, with features like carts and easy access to units being mentioned positively.

Mixed Experiences

While many had positive experiences, some customers reported issues with unit cleanliness and maintenance, indicating room for improvement.
  • AP
    Alexandra Phillips
    3 days ago
    5.0
    I went into the office after signing up online for renting a unit and I had some questions. The lady at the front desk was very kind and was able to answer all of my questions and was very helpful.
  • JN
    Jessica Noonan
    Nov 13, 2025
    5.0
    Super happy with storing here. Had a problem with the door to my unit. Staff was present, prompt, and made the process to resolve easy. Thank you!
  • CG
    Caleb G.
    Nov 13, 2025
    4.0
    If not for Shalonda, I do not think I would have rented my unit here. Premises are in need of a few small upgrades in my opinion, but they are minor in comparison to knowing Shalonda is there and willing to help me when and if I need it — she made it an easy decision for me.
  • JJ
    Jennifer
    Nov 6, 2025
    5.0
    Shalonda- this sweet lady is hard at work every time I think of something else , I call she's there. Always smiling and outside busy! If everyone was productive as this lady at work itd be a dream world to live in. Thank you Shalonda for making what's not easy for me moving and breakups, with a level stability that you bring to my life. I appreciate your heart!!! Sincerely J'row
  • NM
    Nellie Moellering
    Nov 1, 2025
    5.0
    The process for initiating a rental was fast and information was given quickly! The very helpful staff ensured I knew about some time and energy saving features like a cart and a hook for holding a door open

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.