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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 10835 Saint Charles Rock Rd in St Ann, MO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, parking spaces, drive up climate controlled units, heated loading bay, wide drive isles, vehicles are allowed in drive-up units, office space available, electricity available, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
383 reviews
5 stars
336
4 stars
19
3 stars
8
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially Shawn and Shervae, for their friendly, helpful, and professional service.
Cleanliness
The facility is frequently described as clean, well-lit, and well-maintained, contributing to a positive storage experience.
Price Concerns
Several reviews mentioned unexpected price increases, leading to dissatisfaction among long-term customers.
Security Issues
Some customers reported concerns about security, including homeless individuals accessing the facility.
Accessibility
Customers appreciated the easy access to units and the availability of carts, although there were some complaints about cart availability.
- MDM Davidson5 days ago5.0Very satisfying, very appreciative, always willing to help and answer questions with a smile
- JJJamieNov 15, 20253.0Prices were reasonable then starting going up every 2 months
- DFDre FarmerNov 8, 20255.0I had an amazing experience at Extra Space Storage! Shervae and Shawn were absolutely fantastic from start to finish. Their customer service was top-tier — friendly, helpful, and very professional. They made the whole process smooth and stress-free. I love doing business with them and I highly recommend this location to anyone looking for storage. Thank you both for going above and beyond!
- DGDwayne GregoryOct 30, 20255.0I'd like to take time out to give Extra Space my highest compliments. My experience at Extra Space has been nothing but positive. The staff is great. They are very professional and helpful. The ladies that work at the St Ann MO location on St Charles Rock Rd. are the best. They're assets to your company. I'd also like to send out a special compliment to Shawn. Keep up the good work. Dwayne
- EKElena KOct 16, 20251.0I write this review on behalf of my sister. She rents several big units from that location. Recently they have increased the rate for one of her units without informing about the increase. Also to give you a perspective she started renting this unit in August 2024 and she was paying 115 usd, just several days ago they charged 194 usd for the same unit. That's 68% increase in about 14 months, which is much more than the market, especially taking into account that right now is a low season and the fact that it's the second unit my sister is renting from the same location and has been a loyal customer for years. At the same time the level of services dropped significantly. There are homeless people, to get the cart you have to leave your ID as the carts got stolen. After contacting the Extra Space representative we managed to reduce the rate to 178 usd per month. The same size unit is being advertised right now on their website for 97usd. So looks like the company values the new customers over the loyal ones. Or it's lures you with lower rates so then it can almost double you rate later.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of St Ann, Woodson Terrace, Maryland Heights, Breckenridge Hill, Champ, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Saint Charles Rock Rd and Cypress Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate and office hours of Extra Space Storage on Saint Charles Rock Rd?
Extra Space Storage gate and office hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
How do I determine the right storage unit size at Extra Space Storage?
Use the Storage Unit Size Guide offered by Extra Space Storage to estimate how many boxes and items like furniture can fit into each storage unit.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, alongside standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities for purchase.
What payment options are accepted at Extra Space Storage?
Payments are accepted via American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Extra Space Storage located near any notable intersections in St Ann, MO?
Yes, Extra Space Storage is located near the intersection of Saint Charles Rock Rd and Cypress Rd in St Ann, Missouri.
What nearby places can I visit before or after using Extra Space Storage?
You can visit nearby places such as Walmart for shopping needs, Chick-fil-A N. Lindbergh on The Rock Road for a meal, or U-Haul Neighborhood Dealer if you require truck rentals for your move.
Are there any nearby beauty or hair salons close to Extra Space Storage?
Yes, nearby beauty options include D'Natural'El Salon and SmartStyle, which offer hair and beauty services for your convenience during your visit to Extra Space Storage.
Can I combine a visit to Extra Space Storage with other shopping nearby?
Absolutely. Close to Extra Space Storage, you can shop at stores like Mimi Beauty Supply, Payless ShoeSource, and Red Wing Shoes, making it easy to take care of multiple errands in the area.
Does Extra Space Storage accept deliveries and provide drive-up access for easy loading?
Yes, Extra Space Storage accepts deliveries and offers drive-up access to your unit, making it convenient to move and store belongings efficiently.