Lowe's Home Improvement

4.2
1554 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in St. Peters, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
8501 Mexico Road, St. Peters, MO
63376, United States

Hours

Reviews

4.2
1,421 reviews
5 stars
822
4 stars
341
3 stars
109
2 stars
37
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Delivery Issues

Numerous reviews highlighted significant problems with delivery services, including lack of communication and delays.

Product Availability

Customers generally found the store well-stocked with a variety of products, although some experienced issues with pricing discrepancies.

Return Policy

Several customers expressed frustration with the strict return policy, particularly regarding items without receipts.

Installation Services

There were multiple complaints about the installation services, including poor execution and lack of accountability from contractors.
  • DR
    Dennis Rowland
    Dec 28, 2025
    5.0
    We just bought a new Maytag washing machine. We were very impressed by the sales associate, Kourtnee Hawkins, and the two men who delivered the washer and set it up. Their names are Lawrence Woods and Charles Barston. Polite, professional and they made sure to handle their responsibilities at a high level.
  • RL
    Rayn c Liberty
    Dec 26, 2025
    5.0
    Yes because I got my gift for Christmas so I'm very excited
  • DC
    D C
    Dec 15, 2025
    5.0
    There were people in the store to actually help you when you need an assistance.
  • BB
    Blue
    Dec 13, 2025
    1.0
    They no longer accept any returns without a receipt. If you used a credit card you're OK. But if you paid cash and can't find the receipt they just tell you to get lost. For decades, they used to give you a store credit, since they just stick the item back on the shelf for resale anyway, but they refuse to even do that anymore.
  • SC
    stop crying
    Oct 30, 2025
    4.0
    Store has free air.what a great service.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.