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A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Customers consistently praised the staff for being knowledgeable, friendly, and patient, with many highlighting specific sales associates like Brad and Leena for their exceptional service.
Shopping Experience
The store provided a relaxed and pressure-free shopping environment, allowing customers to explore options at their own pace, which many found refreshing compared to typical mattress stores.
Product Knowledge
Sales associates demonstrated a strong understanding of the products, helping customers make informed decisions about mattresses and pillows based on their individual needs.
Store Atmosphere
The store was noted for its cleanliness and welcoming atmosphere, contributing to a positive overall shopping experience.
Product Satisfaction
While many customers expressed satisfaction with their purchases, there were a few negative comments regarding specific products, indicating mixed experiences with certain Tempur-Pedic items.
GM
Gayle Madden
Nov 10, 2025
5.0
Seth at the Frontenac flagship store expertly and patiently led us through the decision process of choosing the Tempur-Pedic mattress that best fit our needs. We appreciated his direction.
GP
Gus Phelps
Nov 9, 2025
5.0
Brad did an excellent job with explaining the different options available based off our situation and what ultimately fit best for us. Very patient, answered all our questions, and made the experience seamless. Highly recommend him.
JS
JaLissa S
Nov 8, 2025
5.0
Leena was absolutely amazing with her service. She gave mattress suggestions based on what I was looking for and went above and beyond, thank you so much!
CJ
Catie Johnson
Nov 7, 2025
5.0
I went into the store just to look around and was immediately greeted by Brad and Leena. They were very helpful and made my experience at the store a great one!
MC
Megan C
Oct 28, 2025
5.0
I’ve been on the fence about buying a Tempur-Pedic mattress for two years, and I’m so glad I finally did! Leena was incredibly informative, patient, and kind—she truly went above and beyond to help me find the perfect mattress. She showed me all the options and made sure I got the best one for my needs. I’m so happy I chose to buy in-store because without her, I wouldn’t have found the right fit. Thank you, Leena—you’re amazing!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard bed frames. If your frame is standard size and intended for the U.S. market, the mattress should fit. Use a flat, solid surface or slats at least 3 inches wide and no more than 4 inches apart for proper support.
How will my new Tempur-Pedic mattress be delivered?
Most Tempur-Pedic mattresses arrive with free White Glove delivery, where the mattress is unboxed and set up in your home. The TEMPUR-Cloud model ships compressed via UPS and requires self-setup without White Glove delivery.
What distinguishes Medium from Medium Hybrid mattresses?
Medium Hybrid mattresses include a coil system for added responsiveness and use the softest TEMPUR-ES material, feeling slightly softer than Medium models made entirely of TEMPUR® materials. Hybrids combine pressure relief with supportive coils.
Does Tempur-Pedic offer custom mattresses for RVs or boats?
Yes, custom mattress sizes and shapes are available through an authorized partner. Having your exact dimensions ready will help expedite your order. You can call 888-811-5053 to speak with a Sleep Expert.
Can I purchase replacement mattress covers?
Replacement covers are available online for current mattress models with removable covers. If you have an older model or cannot find your mattress online, the Sleep Guides in-store can assist you.
What are the Tempur-Pedic Flagship Store's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods does the store accept?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa payments.
Is in-store pickup or delivery available for purchases?
Yes, in-store pickup and delivery services are both available for customers.
Which nearby stores could I visit after shopping at Tempur-Pedic Flagship Store?
Nearby, you can visit White House Black Market for women's clothing, Allen Edmonds for shoes and fashion accessories, and Bissinger's Handcrafted Chocolatier for desserts and chocolates, making for a well-rounded shopping experience.
Are there other furniture or home goods stores near the Tempur-Pedic Flagship Store?
Yes, Pottery Barn and Williams-Sonoma are nearby, offering furniture, home goods, and kitchen supplies. These are great spots to visit if you're furnishing or decorating your home after selecting your mattress.