Aptive Pest Control

Reviews

• RP

  Rhonda Price

  5 days ago
  5.0
  Technician called in advanced. Let me know when he arrive so I could open the garage for him to spray in there and let me know when he was complete so I could close the garage.
• CJ

  chris johnson

  6 days ago
  1.0
  Been with Aptive for several years. About a year and a half ago, their technician put rodent bait down in our yard. They were supposed to be baiting the mole trap, which is enclosed, but instead he spread it throughout the yard. Our dog ate some of it and luckily I saw it and rushed her to the vet. She almost died from it. Against our better judgement, the Ops Manager convinced me to stay by taking care of the emergency vet bill and waiving our services for a year. This became a nightmare as apparently management and the operations do not talk. So for that entire year, they kept charging me for my quarterly services. I would have to call the Ops Manager, Kevin, and he would credit the account (because they don't do refunds). We'll after a year of credits and still not getting it right, I finally demanded a refund check. They couldnt even get the amount correct. Their customer service is the WORST that I have ever encountered. They schedule appointments and then never show up and never call. When you call them to complain it's the same thing everytime; "I am really sorry that happened, I understand how frustrating that must be, unfortunately, we do not have anyone in that area that we can pull off their route". Then they re-schedule and no call, no show again. Worst customer service ever. DO NOT USE!!! DO NOT RECOMMEND TO ANYONE!
• DR

  Dana Reid

  Apr 21, 2026
  2.0
  I receive a text and email notification for my appointments. I am never asked if the time and date are convenient for me so my inside never receives treatment. There is no way to contact Aptive to request a different day. This is contrary to what I was told when I signed a contract.
• JM

  Jimmy M

  Apr 21, 2026
  5.0
  I wish i can give a 10 stars rating but it only allows for 5 stars.Dan is awesome and very proffesional,he came to my house and did an excellent job.He explained everything in details before he started.
• SL

  Sara Lister

  Apr 20, 2026
  1.0
  Was not notified of our service provider coming. I asked to have the inside of my home treated and that did not happen. I’m not sure any treatment took place.

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