Business Details
About
Lawn Care ServiceLandscaperMulch SupplierTree Trimming Service
G/T Outdoor Professionals delivers exceptional landscaping and hardscaping services to the St. Louis, St. Charles, and Chesterfield, MO areas.
Details
- Onsite servicesAvailable
Location
G/T Outdoor Professionals
4520 Central School Rd, St. Charles, MO
63304, United States
Hours
Reviews
3.9
109 reviews
5 stars
71
4 stars
8
3 stars
2
2 stars1
1 star
27
- BWBecky WebbNov 20, 20251.0Don’t ever use this company. They service my neighbor’s yard and their industrial mower launched a rock into my basement window, shattered it and they say they didn’t do it. Industrial mowers can launch debris and rocks, etc up to 200 mph. We noticed it after they mowed. Our homes are just close enough to fit a huge mower through. We don’t use a lawn care service. There is absolutely no other way this could have happened. A company that can’t take responsibility is a company that lacks integrity. No thanks. I don’t care how good the yard may look, you can’t trust a company that doesn’t own up to a mistake. Update: The owner of the company came out and talked over the damage with me. They gave me some crazy lines about how it wasn’t them which didn’t make sense at all. It was a bunch of lines. It’s clearer now than ever that they don’t take responsibility for the damage they do to the property of others. When I asked what else could have caused the damage the guy said a golf ball? 😂 No one has golfed there ever, nor is that even possible given the area between the homes.
- RSRiverportCat STLAug 30, 20251.0i switched because they grabbed money out of my checking account 3 days before i got paid making other checks bounce.... Now, instead of calling me about a forgotten balance, they called a collection agency. all they had to do was call me.... Or send a bill or send an email ..... They got a collection agency without even trying to address the problem themselves. no wonder they're losing business. overpriced bullies in my opinion
- KKKarson KosowzkiJul 25, 20255.0After 25+ years of continual single-home-and-property ownership in St. Louis and St.Charles counties, I have FINALLY found an absolutely superb lawn-and-landscape care and maintenance compny: Green Thumb Outdoor Professionals!! I have used lawn-care companies for all of these 25 years, owing to my disability since Vietnam, and every single one of them has been a disappointment...until Green Thumb, that is. These guys are THE BEST, from the "bottom" of the company to the top!! My lawn crew actually LISTENS to the customer (me) and then does their work every week to perfection AND with the utmost care. My lawn literally has never looked as good as it does this growing season!! G/T management is also on top of their game, ensuring that the "seasonal", common-sense things that keep a lawn looking good are constantly anticipated and provided for (e.g., raise the blades in the heat, don't mow right after rain...even if "scheduled", don't "scalp" the edging, etc.). In short, I'll be a Green Thumb Outdoor Professionals customer from now on. Why change away from the BEST??!!
- KMKassy McMichaelMay 19, 20231.0Tried getting some landscape services from this company. We set an appointment but they no-call, no-showed. Not a good way to do business. I called and they didn't answer so I am moving on.
- KDK DorseyMay 1, 20225.0Thank you Green Thumb. My parent's needed their front and back yard cleaned up for an upcoming home sale. You got rid of dead bushes, removed/replaced mulch, etc. to make the outside look fabulous. Additionally, when my mom started complaining about weeds coming up. You quickly provided estimates on that need and took care of it. ~Very grateful daughter
Frequently Asked Questions About G/T Outdoor Professionals
How do I sign up for services?
To initiate our services, please contact us or submit our online request form. We will arrange a visit to provide a free estimate for your lawn care needs.
Why choose G/T Outdoor Professionals over another company?
Our commitment to excellence is reflected in our customer retention rate, with nearly 100% of first-timers becoming long-term customers. We specialize in delivering exceptional, personalized customer service tailored to meet your specific requirements.
How do you bill me for services?
Our billing process occurs after service completion. For mowing services, we require a credit card on file, which will be charged weekly following service delivery. Landscape and other services are billed upon completion, with payment due at that time.
If the weather is bad, will my treatment be pushed back to a later date?
Weather conditions can affect our service schedule, but rest assured that we will treat your lawn within the appropriate timeframe. Our products are specifically formulated for our climate. For mowing services, if your regular cut day is too wet, we will return on the next dry day or the following day, whichever comes first.
It rained shortly after my lawn treatment was completed. Is it still okay?
If rainfall occurs within an hour of treatment, there's typically no cause for concern as our treatments benefit from watering. However, in the event of a heavy downpour immediately following treatment, please contact us directly to assess whether reapplication is necessary.
Do I have to be present during your treatments?
Your presence is not required during treatments. Our efficient process typically takes less than a minute per thousand square feet of lawn. However, if you prefer to be present, please inform us, and we can schedule the treatment at a convenient time for you.
How often should I mow?
For optimal lawn health, mowing every four to five days is recommended. Extended intervals between mowing can be detrimental to grass health. It's advisable to avoid mowing when the lawn is wet or during peak heat hours. Generally, if the temperature is uncomfortably high for you to mow, it's likely too hot for the grass as well.
How do I sign up for G/T Outdoor Professionals services?
To initiate services, contact G/T Outdoor Professionals or submit their online request form. They will arrange a visit to provide a free estimate for your lawn care needs.
Why should I choose G/T Outdoor Professionals over other landscaping companies?
They have nearly 100% customer retention from first-time clients and specialize in delivering exceptional, personalized customer service tailored to your specific requirements.
What is the billing process for services at G/T Outdoor Professionals?
Billing is done after service completion. Mowing services are charged weekly to a credit card on file post-service, while landscape and other services are billed and due upon completion.
What happens if the weather delays my lawn treatment?
They adjust the schedule to treat your lawn within the appropriate timeframe. Mowing will be rescheduled to the next dry day or following day if the regular cut day is too wet.
Is it necessary to be home during lawn treatments?
No, your presence is not required as treatments are efficient. However, if you prefer to be present, inform them to schedule at a convenient time.
What are G/T Outdoor Professionals' business hours?
They are open Monday through Saturday from 9:00 AM to 5:00 PM and closed on Sundays and major holidays, including Thanksgiving, Christmas, and New Year's Day.
What payment options does G/T Outdoor Professionals accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, PayPal, Visa, and Zelle.
Which areas does G/T Outdoor Professionals serve?
They provide services in St. Louis, St. Charles, and Chesterfield, MO.
Are there any nearby gardening or landscaping stores I can visit when in St. Charles?
Yes, nearby places include Green Thumb Lawn Care N' Landscape and Spring Green, which offer gardening and landscaping products and services. Customers can visit these for additional gardening supplies or advice when in the area.
What other local businesses are near G/T Outdoor Professionals that might interest visitors?
Nearby, you can find Missouri Sharpening, LLC for outdoor gear, Great American Divers for scuba gear, and various beauty and barber shops like Threshold Tattoo and Reed's Barber Shops, making the area convenient for various needs before or after a service appointment.