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Service Brothers Appliance Repair

4.7
(632 reviews)

Business Details

5133 S. Campbell Ave. Ste 101, Springfield, MO
65810, United States
(417) 351-3155
https://ozarksappliancerepair.com/

About

Appliance Repair Service
Service Brothers Appliance Repair is your trusted partner for all major appliance repairs in Greater Springfield, Nixa, and Ozark, MO. With years of experience, our skilled technicians handle repairs for a wide range of brands and models, ensuring your appliances are running smoothly and efficiently. Whether it's a refrigerator that's not cooling, a washer that's not spinning, or any other appliance issue, we provide prompt, reliable service with a commitment to customer satisfaction. Choose Service Brothers Appliance Repair for top-notch repairs and exceptional service in your area!

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Service Brothers Appliance Repair
5133 S. Campbell Ave. Ste 101, Springfield, MO
65810, United States

Hours

Reviews

4.7
632 reviews
5 stars
561
4 stars
15
3 stars
9
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the technicians for being knowledgeable, efficient, and friendly, often completing repairs quickly and effectively.

Communication Issues

Several reviews highlighted poor communication and scheduling problems, with customers experiencing delays and lack of follow-up on service calls.

Pricing Concerns

While some customers found the pricing reasonable, others felt they were overcharged for parts and services that did not resolve their issues.

Mixed Experiences

Customer experiences varied widely, with some expressing high satisfaction while others reported frustration with unresolved problems and lack of responsiveness.
  • KN
    K N
    2 days ago
    5.0
    The very first thing that impressed me about this appliance repair company was simple — they actually answered the phone. No voicemail. No waiting hours (or days) for a callback. A real person picked up right away and was able to get me scheduled for the very next day. That alone sets them apart from so many companies today. When Tim arrived, he was prompt, polite, and incredibly professional. He diagnosed the issue with my washing machine quickly and confidently, explaining everything in a way that was easy to understand. There was no guessing, no upselling — just honest, straightforward service. Once the parts came in, he returned promptly and had everything repaired efficiently. From start to finish, the process was smooth and stress-free. He left the area clean, the machine working perfectly, and most importantly — gave me complete peace of mind. Reliable, responsive, and genuinely professional service like this is hard to find. If you're looking for an appliance repair company that values your time, communicates clearly, and gets the job done right, I cannot recommend them highly enough.
  • BF
    Beth Finke
    Feb 24, 2026
    5.0
    I cannot say enough about the efficiency and professionalism of Tim at Service Brothers. He has repaired many of my appliances. The prices are reasonable and I never have to wait long at all for a service call. I highly recommend!
  • GO
    Gabriel Ondetti
    Feb 13, 2026
    1.0
    I have had a very frustrating experience with this company. About three weeks ago they came to our house to check out a problem with water leaking from our refrigerator. The man who came said we needed a part. He also said he would order it and text me the next day with an update. I never heard back from him. Since then, I have called their office about 4-5 times. Each time the person who answers the phone (Alex, I believe) says he or someone else will call me right back, but that never happens. Since I will have to call another company, I will need to pay the initial service call fee again, meaning that I basically lose the $125 I paid Service Brothers.
  • MJ
    Mary Ann Juarez
    Feb 12, 2026
    5.0
    The gentleman was on time, quick (he knew his stuff), replaced the bad part and had my dryer up and running in no time! He was also very kind and considerate. He was awesome and I would highly recommend this company. I will definitely call him again!
  • TP
    Tonya Peak
    Feb 10, 2026
    5.0
    Our dryer at our Air BnB stopped working. Called them and they were out 1st thing Monday morning. They had to grab some parts and were able to fix it SAME DAY! Great communication and great service. Will recommend to everybody!

Frequently Asked Questions About Service Brothers Appliance Repair

What areas does Service Brothers Appliance Repair serve?

We serve Springfield, Branson, Nixa, Ozark, Republic, Rogersville, Marshfield, and surrounding cities in southwest Missouri.

Which types of appliances does Service Brothers Appliance Repair repair?

We repair refrigerators, freezers, ice makers, washers, dishwashers, dryers, garbage disposals, microwaves, stoves, and ranges from all major brands.

Brand Certified Facts from Service Brothers Appliance Repair

This information is certified by Service Brothers Appliance Repair and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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