Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Springfield, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,306 reviews
5 stars
1,816
4 stars
820
3 stars
300
2 stars
123
1 star
247
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, although some reported poor experiences with customer service and long wait times.
Product Availability
Customers noted that while the store is generally well-stocked, there were instances of items being out of stock or difficult to find.
Checkout Experience
Several reviews highlighted issues with slow checkout processes and inadequate staffing at the registers.
Delivery and Installation
Mixed feedback on delivery and installation services, with some customers expressing satisfaction while others reported significant issues.
Pricing Concerns
Some customers felt that prices were too high compared to competitors, leading them to consider shopping elsewhere.
- MRMOLLY RODRIGUEZ2 days ago4.0I found the cheapest water heater here. And they brought it out and loaded it for me.
- JMJason MartinDec 30, 20255.0Everything needed was easy to find and employees were friendly and helpful.
- AAAmy B (Auntx30)Dec 27, 20255.0Helpful employees and lots of things we needed in stock
- AAapackofhoboesDec 24, 20255.0It is a really good hardware store. The location is good and it is easy to get in and out of. The staff are very helpful and kind.
- AHAndrea HughesDec 6, 20252.0I used to really like shopping at Lowes but they have literally priced themselves out of the market. Their store os well stocked and clean but if people cant afford their merchandise what good is it, thats why I gave them 2 stars because their stuff is too high priced. Home Depot and Menards have better prices, all though they are all to high priced in my opinion. I'll be shopping at Home Depot and Menards from now on.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Springfield, MO offer?
Lowe's offers a wide range of home improvement products including appliances, plumbing, paint, tools, flooring, decking, grills, lumber, and more. They also provide installation services for many items like appliances, flooring, doors, and HVAC.
What are the store hours for Lowe's Home Improvement in Springfield, MO?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on Thanksgiving Day and Christmas Day.
Does Lowe's offer instore pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns from Lowes.com can be initiated online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment methods.
Are there nearby dining options around Lowe's Home Improvement in Springfield?
Yes, nearby dining options include Applebee's Grill + Bar, Culver's, Cheddar's Scratch Kitchen, Golden Corral Buffet & Grill, Starbucks, and Pizza Hut Express, making it convenient to grab a meal before or after shopping.
Are there other retail stores near Lowe's where I can shop?
Nearby retail stores include Target Store Springfield, Shoe Carnival, CVS Pharmacy, and Benefit Brow Bar at Ulta, providing additional shopping options near Lowe's.
Which nearby services can help with security needs near Lowe's?
MinuteKey key and locksmith services are available nearby, helpful for customers needing key duplication or lock services when shopping at Lowe's.
Does Lowe's Home Improvement provide support in languages other than English?
Lowe's primarily offers services in English and Spanish. In-store translation services are available for other languages.