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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Springfield, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,154 reviews
5 stars
1,732
4 stars
776
3 stars
296
2 stars
115
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful employees while others report rude or unhelpful staff.
Product Availability
Customers frequently mention issues with product availability and delivery, leading to frustration.
Store Experience
Many reviews highlight the store's cleanliness and organization, contributing to a generally positive shopping experience.
Employee Knowledge
Several customers commend specific employees for their knowledge and assistance, while others express dissatisfaction with the overall staff competence.
- 7T714 Travels2 days ago5.0Same as any other lowes, itemI needed was out of stock but there is a other lowes 10-15 mins away and they had what I needed. Staff is always friendly and willing to help.
- NBnick bondDec 27, 20255.0Shoutout to the guy working the paint counter Saturday 12/27 around 2-3pm, brought in a piece of trim to color match and correct previous gal of paint I bought. It's like EXACTLY on point. Saved me a ton of time not having to re-paint the whole house, bailed me out in a pinch fr! Give this man a raise!
- JPJustin PhillipsDec 8, 20255.0The Lowe’s Home Improvement store in Springfield, MO is always my first choice when I’m working on home projects or repairs. The staff is consistently friendly, professional, and very knowledgeable about the products they carry. Every time I’ve needed help finding something or deciding between options, an employee has gone out of their way to assist me. The store is clean, well organized, and usually well stocked, which makes shopping easy and stress-free. Checkout is quick, and I always leave feeling confident about my purchases. Highly recommend this location for anyone needing quality supplies and great customer service.i will go back.
- GDGaitha DowningDec 7, 20252.0I ordered a dishwasher from Lowe's on Kansas expressway in Springfield Missouri. It was delivered the day that they said it would be, but when it was taken out of the box it had a dent in the door. The delivery guy said he would return it and they would get a new one ordered. I had a phone call over a week later from the Appliance department stating I needed to call them. I called five times the phone would ring and then be disconnected. One time they transferred me to hardware. I finally called & got connected through curbside pickup, even though I wasn't picking up! I spoke with someone there, he walked the phone back to the Appliance department and let me talk to Sandra. She stated they needed more information to get the order placed for sure and I asked what type of information and she said help from my manager. I asked if she had a manager available and she did not seem to know who that was. I said so is a new manager coming on? She got very short with me and said, "No ma'am I don't know who the manager is!" I asked her name & she said it very sternly, then said, "We have been very slammed today, I will do the best that I can to get this taken care of." I thanked her for her time & she hung up the phone. Very frustrating!
- DSdea smithDec 5, 20251.0Went in and orders countertops. Made down payment Estimate has sink on it. Lowes then sends someone out to measure They send plumber out to look at disconnect of existing sink Plumber says he comes out before install. Disconnects, countertops get set, Then 24 hours later he comes back to reconnect. We are good to this point. Couple days later I get final amount to pay so they will start on counter tops. I pay it First of this week get notice they are installing this coming Monday. 12/8 Couple days later my husband starts calling to make sure plumber is aware as we have had no communication from plumber. They say they don’t have a work order from Lowe’s to do the job After back and forth between plumber and Lowe’s, plumber calls back and says it’s because we have not paid their bill. NOONE ever said that plumber was separate. Olivia at Lowe’s says an associate( a male) at Lowe’s put in work order for plumber. First off, we never dealt with anyone but Olivia, second why would you not get invoiced for the plumber if they are an independent contractor for Lowe’s and not be included in final bill or even be TOLD? We are now two days away from install Plumber says we need to pay them, but yet they never sent Lowe’s a bill or billed us This is POOR communication, and poor business.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Springfield, MO?
You can find appliances, bathroom supplies, flooring, tools, hardware, garden equipment, lighting, lumber, outdoor furniture, and more at Lowe's Springfield, MO.
What are the store hours for Lowe's Home Improvement in Springfield, MO?
Lowe's Springfield store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
Which payment methods does Lowe's in Springfield, MO accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent for status changes.
What is Lowe's policy on returning or exchanging items?
Most items can be returned within 90 days. Returns from Lowes.com can be started online; in-store returns require proof of purchase at customer service.
Does Lowe's provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, HVAC, lighting, windows, roofing, and more.
Are there any nearby places that can help with key and locksmith needs around Lowe's?
Yes, several Minute Key locations are near Lowe's in Springfield, making it convenient to get key and locksmith services nearby.
What nearby places can I visit for convenient services while at Lowe's?
Near Lowe's, you can find Western Union for financial services, PJC Insurance Agency for insurance needs, and Verizon Wireless for mobile services.
Are there any nearby spots for entertainment or recreation close to Lowe's?
Yes, Silver Dollar City Branson Mo amusement park and Disc Golf Monkey bicycle shop are nearby, offering entertainment and recreation options.