Brand Certified
Lowe's Home Improvement
4.1(3353 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1707 West Norton Road, Springfield, MO
65803, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(417) 833-2000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MO-Springfield/0733
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Springfield, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
3,353 reviews
5 stars
1,843
4 stars
801
3 stars
317
2 stars
131
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Several reviews mentioned issues with stock availability, with customers often finding items out of stock or having difficulty obtaining products.
Store Cleanliness
Some customers noted that certain locations were messy and disorganized, impacting their shopping experience.
Helpful Staff
Despite negative experiences, there were positive mentions of specific employees who provided excellent assistance and went above and beyond to help customers.
- RVray Voyles5 days ago4.0Went in to price washing machines. Purchased elsewhere.
- DFDebbie FoxFeb 17, 20261.0If I could do 0 stars I would. Spent over $4000 on kitchen appliances and the refrigerator hasn’t work, the deliver people who delivered it were terrible (didn’t remove the packing from inside the fridge or the stove) and now that I want to return it, I am getting “push back”…. Don’t ever buy from them…
- STSvitLANA KucheRENko TsilinskyiJan 31, 20265.0One of our favorite stores for home improvements
- MYMatt YoungJan 20, 20265.0Great service and friendly staff. The store was clean and I was able to find what I needed in stock and without any trouble. Great experience
- MSMelanie SlatteryJan 14, 20261.0Worst store ever. I've been in construction 17 years and this place was one of the messiest I have ever been in. Stuff everywhere. Had to move a ton of stuff out of the way to even get my cart through the lumber section. I was pushing my cart full of 10' lumber and almost at the end of an aisle and a guy that worked there just stopped his cart, left it in the middle so you couldnt get around and just walked away. Even if i wasn't there why would you completely block the aisle so people couldnt get by. The about 3-4 workers right at the front not doing anything and not one offered to help load all the lumber in my truck . Do better
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website