Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Springfield, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,135 reviews
5 stars
1,718
4 stars
773
3 stars
298
2 stars
114
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of assistance from staff.
Helpful Staff
Some employees received praise for their helpfulness and knowledge, providing excellent service to customers.
Product Issues
Several customers experienced issues with defective products and poor handling of returns, leading to dissatisfaction.
Store Organization
The store was generally noted for being clean and well-organized, making it easier for customers to find items.
Checkout Experience
Customers expressed frustration with the reliance on self-checkout and long wait times for assistance at registers.
- SJsteven jones1 day ago5.0Professional delivery right where I asked!! Thanks
- SLSue Luther6 days ago5.0Looking for prices and supples to do a build in back porch.
- CHCruz HeimerNov 6, 20254.0Good customer service. I always look forward to asking for help here.
- ADAudrey DarnellNov 1, 20251.0Stood in line by the pro service area where the lumber is…. They had one person at register during the busiest time and day (1200/ Saturday/ 1 Nov 2025)…. Lines all converging into one register…. Horrible. Fix your system.
- ARAngelia RobersonOct 18, 20251.0The price of these shows was marked incorrectly even showed them the photo proof and the manager Trinton didn't want to give me any until I told him I had a picture and then he said I could only have one was very unhappy I thought that if it was marked wrong they had to give it to you for the price that it shows.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Springfield, MO?
You can find appliances, bathroom supplies, flooring, tools, hardware, garden equipment, lighting, lumber, outdoor furniture, and more at Lowe's Springfield, MO.
What are the store hours for Lowe's Home Improvement in Springfield, MO?
Lowe's Springfield store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
Which payment methods does Lowe's in Springfield, MO accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent for status changes.
What is Lowe's policy on returning or exchanging items?
Most items can be returned within 90 days. Returns from Lowes.com can be started online; in-store returns require proof of purchase at customer service.
Does Lowe's provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, HVAC, lighting, windows, roofing, and more.
Are there any nearby places that can help with key and locksmith needs around Lowe's?
Yes, several Minute Key locations are near Lowe's in Springfield, making it convenient to get key and locksmith services nearby.
What nearby places can I visit for convenient services while at Lowe's?
Near Lowe's, you can find Western Union for financial services, PJC Insurance Agency for insurance needs, and Verizon Wireless for mobile services.
Are there any nearby spots for entertainment or recreation close to Lowe's?
Yes, Silver Dollar City Branson Mo amusement park and Disc Golf Monkey bicycle shop are nearby, offering entertainment and recreation options.