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La-Z-Boy Springfield

4.7
(760 reviews)

Business Details

1737 E Independence St, Springfield, MO
65804, United States
(417) 883-3820
https://www.la-z-boy.com

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Springfield
1737 E Independence St, Springfield, MO
65804, United States

Hours

Reviews

4.7
760 reviews
5 stars
634
4 stars
70
3 stars
19
2 stars
13
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and friendly staff, particularly highlighting individuals like Tyler, Aaron, and Donna for their helpfulness and no-pressure sales approach.

Product Quality

While some customers expressed dissatisfaction with the durability and quality of certain items, many others appreciated the overall quality and comfort of the furniture.

Delivery Experience

Several reviews noted positive experiences with delivery, including prompt service and careful setup, although there were a few complaints about issues with delivery and product condition.

Pricing Concerns

Some customers felt that prices were high or that they encountered misleading pricing practices, while others found the prices reasonable for the quality offered.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • DT
    D T
    Feb 15, 2026
    1.0
    I have not been pleased with anything from this store the sectional I bought is NOT holding up cushions sew sinking I’ve dealt with multiple seam issues and the customer service is lacking
  • JS
    Joe Sacket
    Jan 8, 2026
    5.0
    Always expensive. Always to notch products. Customer service can't be beat! I resemble Lazy Boy....
  • MK
    Michael Kornblum
    Nov 1, 2025
    5.0
    Thanks Donna for helping my wife and I for picking out a beautiful couch and love seat and fabric selection. They look great. Also, thanks to the delivery guys. Brought it in carefully and set it up and answered all our questions. Very quick and efficient.
  • AD
    Aaron Dille
    Oct 26, 2025
    1.0
    Update: I went down just looking at sofa city to look around and the salesman came over and greeted us and he even made a sale ☺️. Went to lazy boy today didn't even get a greeting from any of the sales men/ women. Guess we look to poor to buy a chair from you and you didn't need our hard earned money. I will go spend my hard earned money elsewhere and the rich elite can spend their money here. Thank you for showing me how you feel about customers.
  • JS
    Jae Soto
    Oct 21, 2025
    5.0
    We had a wonderful experience. Tyler Dibben is a delightful human being and made the experience such a joy! Sandi Longman did our design layout and got the perfect fit! Together, they helped us find the items we needed to create our dream space! Talent and friendliness off the charts for both. Highly recommend. The furniture is doing great so far a month after delivery. La-Z-Boy for us is the right balance between aesthetics and affordability.

Frequently Asked Questions About La-Z-Boy Springfield

What types of furniture does La-Z-Boy Springfield offer?

La-Z-Boy Springfield offers a range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

Where is La-Z-Boy Springfield located?

La-Z-Boy Springfield is located at 1737 E Independence St, Springfield, MO 65804, USA.

Brand Certified Facts from La-Z-Boy Springfield

This information is certified by La-Z-Boy Springfield and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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