La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Many customers praised the friendly and knowledgeable staff, particularly highlighting individuals like Tyler, Aaron, and Donna for their helpfulness and professionalism.
Product Quality
Overall, customers expressed satisfaction with the quality of the furniture, noting it as superior compared to competitors, although some reported issues with specific items.
Shopping Experience
The store was described as clean and well-organized, with a no-pressure sales approach that allowed customers to browse comfortably.
Delivery Issues
Some customers experienced problems with delivery, including receiving incorrect items or delays, but many noted that the staff worked to resolve these issues.
Value for Money
While many found the prices reasonable for the quality, a few customers felt that certain items were overpriced compared to other retailers.
MK
Michael Kornblum
Nov 1, 2025
5.0
Thanks Donna for helping my wife and I for picking out a beautiful couch and love seat and fabric selection. They look great. Also, thanks to the delivery guys. Brought it in carefully and set it up and answered all our questions. Very quick and efficient.
AD
Aaron Dille
Oct 26, 2025
1.0
Update: I went down just looking at sofa city to look around and the salesman came over and greeted us and he even made a sale ☺️. Went to lazy boy today didn't even get a greeting from any of the sales men/ women. Guess we look to poor to buy a chair from you and you didn't need our hard earned money. I will go spend my hard earned money elsewhere and the rich elite can spend their money here. Thank you for showing me how you feel about customers.
JS
Jae Soto
Oct 21, 2025
5.0
We had a wonderful experience. Tyler Dibben is a delightful human being and made the experience such a joy! Sandi Longman did our design layout and got the perfect fit! Together, they helped us find the items we needed to create our dream space! Talent and friendliness off the charts for both. Highly recommend. The furniture is doing great so far a month after delivery. La-Z-Boy for us is the right balance between aesthetics and affordability.
CB
Candra Brown
Oct 14, 2025
5.0
Great customer service. Tyler listened to what we wanted and then helped us find just the right pieces. Sandy then did an amazing job helping us find the fabrics that made them perfect. The furniture is absolutely beautiful and well made. We will definitely shop here again
SM
Sam McCahon
Oct 2, 2025
5.0
I had a fantastic experience working with Tyler Dibben at La-Z-Boy. Tyler and his expert staff run the store with a professional, customer-focused approach that really stands out. From the moment you walk in, you can tell they care about making sure each person finds exactly what they need. If you’re looking for great service and a truly customer-centric experience, I highly recommend visiting this location and asking for Tyler and his team.
Frequently Asked Questions About La-Z-Boy Springfield
What types of furniture does La-Z-Boy Springfield offer?
La-Z-Boy Springfield offers a range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Springfield located?
La-Z-Boy Springfield is located at 1737 E Independence St, Springfield, MO 65804, USA.
What are the operating hours of La-Z-Boy Springfield?
La-Z-Boy Springfield is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does La-Z-Boy Springfield offer delivery services?
Yes, La-Z-Boy Springfield offers delivery services for purchased furniture.
What payment options are accepted at La-Z-Boy Springfield?
La-Z-Boy Springfield accepts American Express, Discover, MasterCard, and Visa credit cards.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Springfield?
No, La-Z-Boy Springfield does not require proof of vaccination to visit.
How can I contact La-Z-Boy Springfield?
You can contact La-Z-Boy Springfield by phone at +1 417-883-3820 or visit their website at https://www.la-z-boy.com.
What nearby furniture stores can I visit along with La-Z-Boy Springfield?
Nearby furniture stores include Ashley, Slumberland Furniture, Sofa City, and Hank's & More Fine Furniture, which offer additional home furnishing options.
Are there nearby services for banking or insurance near La-Z-Boy Springfield?
Yes, the Assemblies of God Credit Union and Nationwide Mutual Insurance Company are located nearby for your banking and insurance needs.
What local beauty and grooming services are close to La-Z-Boy Springfield?
Nearby beauty and grooming options include Sublime Barber Co., Sola Salon Studios, Gossamer Nail Studio, and Vagabond Barber & Shop for hair, nails, and spa services.