Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
759 reviews
5 stars
634
4 stars
70
3 stars
19
2 stars
13
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and friendly staff, particularly highlighting individuals like Tyler, Aaron, and Donna for their helpfulness and no-pressure sales approach.
Product Quality
Customers generally expressed satisfaction with the quality of the furniture, noting it as superior compared to competitors, although some reported issues with specific items.
Delivery Experience
The delivery service received mixed reviews; while some customers appreciated the prompt and careful setup, others reported issues such as receiving damaged items or poor communication.
Pricing Concerns
Several customers mentioned feeling that prices were high or that they encountered discrepancies in pricing compared to other retailers.
Overall Satisfaction
Despite some negative experiences, many customers expressed a strong likelihood of returning due to positive interactions and quality products.
- JSJoe Sacket4 days ago5.0Always expensive. Always to notch products. Customer service can't be beat! I resemble Lazy Boy....
- MKMichael KornblumNov 1, 20255.0Thanks Donna for helping my wife and I for picking out a beautiful couch and love seat and fabric selection. They look great. Also, thanks to the delivery guys. Brought it in carefully and set it up and answered all our questions. Very quick and efficient.
- ADAaron DilleOct 26, 20251.0Update: I went down just looking at sofa city to look around and the salesman came over and greeted us and he even made a sale ☺️. Went to lazy boy today didn't even get a greeting from any of the sales men/ women. Guess we look to poor to buy a chair from you and you didn't need our hard earned money. I will go spend my hard earned money elsewhere and the rich elite can spend their money here. Thank you for showing me how you feel about customers.
- JSJae SotoOct 21, 20255.0We had a wonderful experience. Tyler Dibben is a delightful human being and made the experience such a joy! Sandi Longman did our design layout and got the perfect fit! Together, they helped us find the items we needed to create our dream space! Talent and friendliness off the charts for both. Highly recommend. The furniture is doing great so far a month after delivery. La-Z-Boy for us is the right balance between aesthetics and affordability.
- CBCandra BrownOct 14, 20255.0Great customer service. Tyler listened to what we wanted and then helped us find just the right pieces. Sandy then did an amazing job helping us find the fabrics that made them perfect. The furniture is absolutely beautiful and well made. We will definitely shop here again
Frequently Asked Questions About La-Z-Boy Springfield
What types of furniture does La-Z-Boy Springfield offer?
La-Z-Boy Springfield offers a range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Springfield located?
La-Z-Boy Springfield is located at 1737 E Independence St, Springfield, MO 65804, USA.
What are the operating hours of La-Z-Boy Springfield?
La-Z-Boy Springfield is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does La-Z-Boy Springfield offer delivery services?
Yes, La-Z-Boy Springfield offers delivery services for purchased furniture.
What payment options are accepted at La-Z-Boy Springfield?
La-Z-Boy Springfield accepts American Express, Discover, MasterCard, and Visa credit cards.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Springfield?
No, La-Z-Boy Springfield does not require proof of vaccination to visit.
How can I contact La-Z-Boy Springfield?
You can contact La-Z-Boy Springfield by phone at +1 417-883-3820 or visit their website at https://www.la-z-boy.com.
What nearby furniture stores can I visit along with La-Z-Boy Springfield?
Nearby furniture stores include Ashley, Slumberland Furniture, Sofa City, and Hank's & More Fine Furniture, which offer additional home furnishing options.
Are there nearby services for banking or insurance near La-Z-Boy Springfield?
Yes, the Assemblies of God Credit Union and Nationwide Mutual Insurance Company are located nearby for your banking and insurance needs.
What local beauty and grooming services are close to La-Z-Boy Springfield?
Nearby beauty and grooming options include Sublime Barber Co., Sola Salon Studios, Gossamer Nail Studio, and Vagabond Barber & Shop for hair, nails, and spa services.