Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their no-pressure sales approach.
Product Selection
The business offers a wide variety of furniture options, with many customers expressing satisfaction in finding exactly what they needed.
Overall Experience
Many reviews reflected a positive shopping experience, with customers noting the ease of the purchasing process and the attentiveness of the sales associates.
Delivery Issues
A few customers reported dissatisfaction with delivery timelines and communication regarding their orders.
SN
Stefany Nguyen
1 day ago
5.0
Always a pleasure to shop at Furniture Row.
I have never walked out without finding what I’m looking for AND SOMETHING MORE!
EF
Erika Fox
1 day ago
5.0
Donovan was fantastic! Let us walk around the store at our own pace. Then was there when we ready to make a purchase. He also walked us through all the details and adjusted the order based on our needs. Thank you!
PG
Patty Graham
Jan 4, 2026
5.0
I visited your store in Springfield, Mo and was greeted by a young man named Cody. He asked what I was looking for and if he could help. I told him a living room chair and he ask if he could show he one he like. I thought he we go again he isn't going to leave us alone but...he showed us the chair and said if there is anything else I can help you with let me know. Wow! While we were looking he asked how we were doing several times.. never hovered over us one time. A perfect salesman. And by the way he made the sale!
JW
Jacob Walden
Jan 1, 2026
5.0
Dacy was easy to work with. Took us months to find a couch and he never pressured us or blew us up trying to get us to buy. Made us a good deal. Will be back.
TH
Tracey Hale
Dec 20, 2025
5.0
We have made past purchases from Furniture Row, but Madeline was so friendly, informative and knowledgeable about the pieces we were looking for. We were amazed. Once our purchase was made, she continues to keep us updated on a specific piece we are interested. Thank you Madeline! You are such a Gem to Furniture Row. Best wishes to you. Thank you.
Furniture Row is located at 1314 N. Eastgate Ave., Springfield, MO 65802, US.
What are the store hours for Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of products can I find at Furniture Row?
Furniture Row offers a wide range of products including leather and upholstered furniture, dining and accent tables, sofas, recliners, bedroom furniture, home entertainment and office furniture, lamps, mirrors, linens, rugs, and more.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides delivery and financing services to help make your shopping experience convenient and affordable.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment methods.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking for customer convenience.
Can I pick up my order in-store at Furniture Row?
Yes, Furniture Row offers in-store pickup for your orders.
What nearby furniture stores are close to Furniture Row?
Nearby furniture stores include Oak Express, Sofa Mart, Denver Mattress, Havertys Furniture, and Furniture Row Clearance, providing customers with additional options for home furnishings.
Are there any nearby dining options near Furniture Row?
Yes, Sonic Drive-In is a nearby fast food restaurant where customers can grab a quick meal before or after visiting Furniture Row.
What automotive services are nearby Furniture Row?
Nearby automotive services include Volkswagen Springfield, Mitsubishi Springfield, Napleton Mitsubishi, and Porsche Springfield, which customers can visit for vehicle needs while shopping in the area.