At Home

4.3
1634 reviews
At Home The Home Decor & Holiday Superstore storefront

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Springfield, MO. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
3700 S Campbell Ave, Springfield, MO
65807, United States

Hours

Reviews

4.3
1,634 reviews
5 stars
910
4 stars
424
3 stars
173
2 stars
64
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior from management and difficulty in receiving assistance.

Product Variety

Customers appreciate the wide selection of home decor and household items, often noting the store's extensive inventory.

Pricing Concerns

Many reviews mention that prices are perceived as high, with some customers feeling that quality does not match the cost.

Store Experience

The store is described as fun and enjoyable to browse, but some customers expressed frustration with organization and the checkout process.

Cleanliness and Organization

The store is generally noted for being clean, but some customers found it poorly organized, particularly regarding pricing and product placement.
  • SJ
    Stephen Jones
    Nov 15, 2025
    5.0
    So much stuff! Fun! Warehouse format, but plenty of space. Easy to walk through. Friendly staff. Always something to consider for the house.
  • SF
    singing flower
    Nov 15, 2025
    5.0
    Good place to get home decor items.
  • SS
    Stephanie Smith
    Nov 1, 2025
    1.0
    We just had the worst experience at this store. It was Saturday night, and the store is open until 10pm. We had a cart full of awesome stuff, but we needed to use the restroom before ringing up. It was closed for cleaning at around 9:25pm. So we waited 10 minutes. Still closed. When we asked if we could please use the restroom, they said it would be 30 minutes (after close) before the floors would be dry from mopping. I asked and they said no, we couldn’t use their restroom. It was a safety issue (that they created). We left without purchasing anything. As we left, they yelled, “Have a good night!” It was embarrassing and humiliating. Why would you deny customers a restroom while still open? I will never shop at this store again. I’m so disappointed in how we were treated.
  • CJ
    Christine J Jones
    Oct 20, 2025
    4.0
    It was fun. Lots of great options. Christmas is out big time right now. But we found some really nice normal stuff for everyday use.
  • 6B
    6-7!! Banana
    Sep 30, 2025
    3.0
    It was great till a worker said that there were people which was me and someone else in the future part but we were just testing it to see if we wanted to buy something.

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.