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Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sedalia, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service, long wait times, and unhelpful staff.
Product Availability
Customers frequently express frustration over items being out of stock or not matching online listings, leading to dissatisfaction with the shopping experience.
Store Cleanliness
Several reviews mention that the store, particularly the restrooms, are not well-maintained, contributing to a negative shopping environment.
Delivery Issues
Numerous complaints highlight problems with delivery services, including damaged items, lack of proper installation, and poor communication regarding delivery schedules.
Employee Knowledge
While some employees are noted for their expertise and assistance, there are many instances where customers feel staff lack product knowledge and are unable to help effectively.
VP
Vickie Perry
Nov 16, 2025
2.0
Couldn't find an associate anywhere to ask questions.....
GL
Golden Lanterns
Nov 13, 2025
5.0
Excellent Customer Service. Lumber Department Employee very Helpful. Assisted with going Extra Mile to Assist in Cutting Winter Insulation Board to Fit in Car. Appreciate That.
GH
George Hartshorn
Nov 5, 2025
1.0
Traveled 30 miles to discover they won't cut plywood to order.
VH
Vinny H
Oct 14, 2025
4.0
i walked the store had 3 different people ask if I needed help finding anything. I informed them I was good. found what I needed and a couple things I didn't, got out of there before I found something else.
AC
Allen Charra
Sep 27, 2025
1.0
Most annoying place I've ever been, half the items aren't where the website says they are and it's so crowded with junk displays that it's hard to even walk in.
And no, I don't want my hardware store to check my drinking water so you can sell me a multi thousand dollar filtration system, stop having your workers harass me with this weird off putting program.
I can tell I'm not the only one annoyed with this company because every register now has a notice saying that if you're rude to an employee they'll kick you out, maybe try putting stuff where it's supposed to be and not aggravating people in the first place?
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Sedalia, MO?
Lowe's offers appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the operating hours for Lowe's Home Improvement in Sedalia?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some closures and reduced hours.
Does Lowe's in Sedalia offer delivery and in-store pickup services?
Yes, Lowe's provides both delivery and in-store pickup services for customer convenience.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are sent for any status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Weber, and many more.
What languages are supported at Lowe's Sedalia store?
Services are available in English and Spanish, with in-store translation services for other languages as needed.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Where is Lowe's Home Improvement located in Sedalia, MO?
The Sedalia Lowe's store is located at 3811 West Broadway, Sedalia, MO 65301.
What nearby places can I visit when shopping at Lowe's in Sedalia?
Nearby places include Blue Rhino Propane Exchange for propane needs, KeyMe Locksmiths for locksmith services, and ALDI for grocery shopping, making it convenient to combine errands with your Lowe's visit.
How can nearby hotels benefit customers shopping at Lowe's Sedalia?
Hotels such as Hampton by Hilton and Holiday Inn Express & Suites Sedalia offer convenient lodging options for out-of-town shoppers or contractors visiting the area to shop at Lowe's.
Are there entertainment options near Lowe's in Sedalia?
Yes, customers can enjoy nearby cinemas like Galaxy Cinema and B&B Sedalia Galaxy 10 before or after shopping at Lowe's.