Lowe's Home Improvement

4.0
1363 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sedalia, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3811 West Broadway, Sedalia, MO
65301, United States

Hours

Reviews

4.0
1,279 reviews
5 stars
664
4 stars
292
3 stars
115
2 stars
50
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service, long wait times, and unhelpful staff.

Product Availability

Customers frequently express frustration over items being out of stock or not matching online listings, leading to dissatisfaction with the shopping experience.

Store Cleanliness

Several reviews mention that the store, particularly the restrooms, are not well-maintained, contributing to a negative shopping environment.

Delivery Issues

Numerous complaints highlight problems with delivery services, including damaged items, lack of proper installation, and poor communication regarding delivery schedules.

Employee Knowledge

While some employees are noted for their expertise and assistance, there are many instances where customers feel staff lack product knowledge and are unable to help effectively.
  • VP
    Vickie Perry
    Nov 16, 2025
    2.0
    Couldn't find an associate anywhere to ask questions.....
  • GL
    Golden Lanterns
    Nov 13, 2025
    5.0
    Excellent Customer Service. Lumber Department Employee very Helpful. Assisted with going Extra Mile to Assist in Cutting Winter Insulation Board to Fit in Car. Appreciate That.
  • GH
    George Hartshorn
    Nov 5, 2025
    1.0
    Traveled 30 miles to discover they won't cut plywood to order.
  • VH
    Vinny H
    Oct 14, 2025
    4.0
    i walked the store had 3 different people ask if I needed help finding anything. I informed them I was good. found what I needed and a couple things I didn't, got out of there before I found something else.
  • AC
    Allen Charra
    Sep 27, 2025
    1.0
    Most annoying place I've ever been, half the items aren't where the website says they are and it's so crowded with junk displays that it's hard to even walk in. And no, I don't want my hardware store to check my drinking water so you can sell me a multi thousand dollar filtration system, stop having your workers harass me with this weird off putting program. I can tell I'm not the only one annoyed with this company because every register now has a notice saying that if you're rude to an employee they'll kick you out, maybe try putting stuff where it's supposed to be and not aggravating people in the first place?

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.