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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers in Sappington - Gravois?
US Storage Centers is open Monday through Saturday from 9:30 AM to 6:00 PM, Saturdays from 8:30 AM to 5:00 PM, and closed on Sundays. Gate access is available from 6:00 AM to 10:00 PM daily.
What types of items are not allowed to be stored at US Storage Centers?
Items such as liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed to be stored. Please contact the facility if you have questions about a specific item.
How can I make payments for my storage unit at US Storage Centers?
Payments can be made in person, online, by phone, or through mail. Automatic payments are also available. Accepted forms include checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Do I need to sign a long-term lease to rent a storage unit?
No, US Storage Centers rents on a month-to-month basis with no long-term obligations required.
Can I reserve a storage unit online at US Storage Centers?
Yes, you can reserve a storage unit online hassle-free without any credit card holds via their website.
Are locks and moving supplies available for purchase at US Storage Centers?
Yes, locks are sold at the facility along with boxes and moving supplies to make your storage experience convenient.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
Is there a nearby motorcycle or car dealer close to US Storage Centers?
Yes, Cycle City Kawasaki is nearby, offering motorcycle, bicycle, and car sales, which could be convenient if you need vehicle storage or related services.
Are there nearby automotive service options close to US Storage Centers?
Yes, Briggs Auto Body and Rain Tunnel Express Car Wash are nearby, providing auto body repairs and car wash services which can be useful before or after storing your vehicle.
What nearby health and medical services are available around US Storage Centers?
Nearby options include Schopp Nutrition & Chiropractic Clinic and Gateway Family Dentistry which offer chiropractic, nutrition, and dental services, useful for customers visiting the area.