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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Saint Louis, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,482 reviews
5 stars
1,287
4 stars
573
3 stars
265
2 stars
112
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report poor service and unprofessional behavior.
Product Availability
Customers frequently mention issues with product availability and delivery, leading to frustration and dissatisfaction.
Store Environment
The store is generally seen as convenient and well-stocked, but some reviews note cleanliness issues and cluttered aisles.
Pricing
Many customers feel that prices are high compared to competitors, although some appreciate the quality of service and products.
- ASAnthony Schmitt2 days ago4.0It's a Lowes store. Every one of them is pretty consistent when it comes to price, stock, and ease of shopping. This store dies a particularly good job with recovery and keeping merchandise straight.
- TTTomDec 26, 20252.0There is no help at the register. I just want to pay and leave.
- CJConstance N. JohnsonDec 8, 20255.0I had an issue with an online order that wasn't delivered to my correct address and the customer service agents were able to assist and replace my item.
- NNNealDec 3, 20251.0Do not deliver here. Been here 3 hours while they scan every single thing on the flatbed to log it in as received. They lock the gates behind you so you can't leave until they want you to. Never again.
- KIKeith St. John IINov 28, 20251.0Customer service is horrible. I can’t believe employees rather stand around and stare at people to watch for them stealing and or walk away and avoid customers when help is needed. I’ve been a regular shopper here and have observed the level of service here progressively getting worse. They will lie about availability of items unless you find it in the over head and point it out! I’m stick of this and will not shop here any more!! As a customer my time and resources are valuable. Please improve the customer service experience!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Saint Louis, MO?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, hardware, plumbing, storage solutions, and more to meet your home improvement needs.
What are the store hours for Lowe's Home Improvement in Saint Louis?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain days.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if the status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Can I return or exchange items purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are there language support services available at Lowe's in Saint Louis?
Yes, Lowe's offers services in English and Spanish, and provides in-store translation services for other languages.
What nearby places can I visit after shopping at Lowe's Home Improvement?
Near Lowe's, you can visit places like Loughborough Commons shopping center, ZENSHI Handcrafted Sushi restaurant, and St. Louis Bread Co. bakery for dining and shopping options.
Is there a propane exchange service near Lowe's Home Improvement in Saint Louis?
Yes, Blue Rhino Propane Exchange, a propane supplier, is located nearby for your convenience.
Where can I find a locksmith service near Lowe's Home Improvement?
Minute Key, a key and locksmith service, is located close to the Lowe's store in Saint Louis, MO.