Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Saint Joseph, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or unhelpful.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding installation and delivery services.
Product Availability
Customers noted inconsistent stock levels, with some items frequently unavailable or misrepresented in inventory.
Store Environment
The store is generally clean and well-organized, but some customers found it confusing to navigate.
Employee Knowledge
While some employees were recognized for their expertise, others were noted as lacking knowledge about products.
CJ
Chris Jones
3 days ago
2.0
Had their "expert" give me faulty info on a plumbing project. Thanks for nothing.
PM
pablo monterrubio
Nov 11, 2025
5.0
Mark explained my health coverage options clearly and made sure I didn’t miss my policy deadline. Excellent experience, so glad I chose this company
RS
Rufus St.Clair
Nov 5, 2025
4.0
Nice place.
WS
Warren Stalker
Sep 15, 2025
1.0
The one person that I finally found to help was little to no help and as I was talking to him with my back to him got no answer because he was walking away
SB
Sugar Balls
Sep 10, 2025
3.0
Went here to get some Rustoleum flat black paint to touch up my "Fast & Furious" car. All I wanted was one of those little cans, but all they have now are quarts and gallons. It had been so long since I've been to Lowe's that I forgot about their weird door configuration. I first went to the exit doors to enter and that don't work. Reminded me of an ex girlfriend, if ya know what I mean?! So it'll probably be another 2-3 years before I go to Lowe's again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Saint Joseph, MO?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's offer any installation services?
Yes, Lowe's provides various installation services such as appliance installation, flooring, blinds, cabinets, countertops, decking, doors, HVAC, lighting, roofing, fencing, and many more.
What are the store hours for Lowe's Home Improvement in Saint Joseph, MO?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, and the store is closed on Thanksgiving Day and Christmas Day.
Can I pick up my online order in-store or get delivery from Lowe's?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
How can I find products online at Lowe's?
You can search products online using a keyword, Lowe’s item number, brand, or manufacturer’s model number, or browse by department to find your desired items.
Where is Lowe's Home Improvement located in Saint Joseph, MO?
Lowe's is located at 3901 N. Belt Hwy, Saint Joseph, MO 64506, United States.
Are there nearby places where I can grab food before or after shopping at Lowe's?
Yes, nearby food options include Hardee's for burgers and American cuisine, Domino's Pizza for pizza, Culver's fast food restaurant, and Cold Stone Creamery for ice cream.
Is there a nearby bank I can visit when shopping at Lowe's?
Nodaway Valley Bank and Academy Bank are nearby, making it convenient to access banking services during your Lowe's visit.
Are there any nearby automotive or fuel service stations near Lowe's for convenience?
Yes, nearby places include Minit Mart and Gas Mart USA for gas and convenience needs, AutoZone for automotive parts and repair, Fritz's Auto Spa for car wash and auto detailing, and Casey's for gas, convenience, and food.