Find everything you need for home upgrades at Lowe’s in Saint Joseph, MO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Feb 22, 2026
Certified by Lowe's Home Improvement • Feb 22, 2026
Reviews
4.2
1,403 reviews
5 stars
745
4 stars
362
3 stars
154
2 stars
51
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported unhelpful or poorly trained employees.
Product Availability
Frequent complaints about the store not having desired items in stock, leading to customer dissatisfaction.
Delivery Issues
Numerous negative experiences related to delivery and installation services, including delays and lack of communication.
Store Organization
Customers noted issues with store layout and organization, making it difficult to locate products.
Positive Experiences
Some customers had positive experiences with specific employees who provided excellent assistance and product knowledge.
TR
Tod Rose
Jan 28, 2026
4.0
It's Lowe's. They may have craftsman tools , if you need 100pd air pressure tester they don't have. Sears did some automotive. Lowe's doesn't
DS
Derrick Stinnett
Jan 26, 2026
1.0
This is the worst Lowes I have ever been to in my life. I would rather drive clear to Boardwalk than go here for anything. First they messed up my payment method by a combination of not listening to me and not being properly trained on their own system. Thank god I had the money in my account otherwise they would have overdrafted me. Then when I tried to return the damaged hot water heater that I had they had no idea how to do it with out recharging me. Eventually she found a manager with a brain that just damaged it out so that I could take the undamaged one. The next day I returned for a plumbing fitting and I ask the guy working in plumbing if it would work to which his reply was “sure, I don’t know” I asked if he was working plumbing and he said yes. How are you going to put someone in a department that knows nothing about the department!
MD
Mark Downey
Jan 18, 2026
2.0
Disappointed that they did not have what we needed in the store. Drove 2 hours for get there. Not happy.
DR
Dakota Redford
Jan 14, 2026
5.0
I couldn't get down any aisle without an employee asking how they could help. It was the fastest trip to a home improvement store ever and we got everything we were looking for. Amazing customer service!
AG
Alec Gibson
Dec 20, 2025
5.0
Parker helped me get the correct filters down from the shelf for my hvac system! Thank you for the help
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
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Certified February 22, 2026Yext Knowledge Graph
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