Brand Certified
Lowe's Home Improvement
4.1(2534 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
2900 West Clay Street, Saint Charles, MO
63301, United States
Certified by Lowe's Home Improvement • May 03, 2026
(636) 723-2447
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/MO-Saint-Charles/1057
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Saint Charles, MO is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.1
2,534 reviews
5 stars
1,400
4 stars
568
3 stars
212
2 stars
108
1 star
246
- M8MissPixel 8Apr 18, 20265.0Curbside delivery was just perfect And Timely, I am grateful and thankful that they were able to help me get my projects done.
- PBPaul BonnetteApr 17, 20265.0All I needed was a duplicate key for our new townhouse, and I was in and out in less than 10 minutes. Excellent, and I was surprised!
- CCChelseaApr 16, 20261.0Warning: Avoid ordering online from this store. My delivery arrived with missing items, and after two weeks of back-and-forth with customer service, I still have not received my refund. Save yourself the frustration.
- ALAlexander LanglandApr 14, 20261.0Worst customer service. Tried to call gardening, took over 15 minutes. Finally got a rude punk who had zero intentions of helping me. He made it clear I was unconvincing him. I have a job too. I do it well and make money. I deserve more respect than that! Idc how busy you are or unmotivated… pathetic that it’s like this all the time for me
- JLJennifer LaBargeMar 24, 20265.0People tend to only take the time to provide reviews when they are upset. I wanted to share my great experience that I had with some pretty great employees. I can say I have shopped at the St. Charles location for more than 25 years and never had an issue. I have had returns handled without issues, one being a lawn mower. I have purchased a washer, dishwasher, refrigerator, toilet, and had a fence installed. This week was a rough week due to a couple of errors on my part. I purchased the wrong shade of landscape bricks! I had great service loading them into my car, only to have to bring them back so they could unload them and load the correct color. The front desk help was phenomenal and assisted me by looking up my past history to make sure I was buying the correct match. Although I felt bad, the employees reassured me all was good. While working on my project, I decided to extend it and needed additional bricks. The assistance, once again, was above and beyond! Even though there were many others involved in my stressful situation, I want to give a special thanks to the lady and a gentleman at the front desk on 3/22 (not sure of their names, but he's worked there for 8+ years per the patch), also to the older gentleman that is one of the bosses up front who helped me when help couldn't be found on 3/22. Thank you Kenny for your great customer service both 3/22 & 3/23, you're appreciated by this shopper, especially your recollection of my product the previous day. Noah, you not only went above and beyond for me the first time grabbing my landscaping bricks and loading them yourself, but didn't hesitate to jump in to assist another employee that was already loading my car on 3/23! What amazing team work! I love my Lowes!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Saint Charles, MO?
You can find a wide range of hardware products and construction needs, including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, and garden equipment at Lowe's Home Improvement.
What are the operating hours for Lowe's Home Improvement in Saint Charles?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, Sunday from 8:00 AM to 8:00 PM, with special holiday hours as noted on their website.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be initiated through your order history on the website, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if the order status changes.
Are there any nearby restaurants where I can eat before or after visiting Lowe's?
Yes, nearby dining options include Culpeppers Grill and Bar, NASCAR Refuel Wings, Captain D's, Panda Express, Black Bear Diner, and Subway offering a variety of cuisines from barbecue to fast food.
What nearby lodging options are available around Lowe's Home Improvement in Saint Charles?
Several hotels and motels such as Red Roof Inn St Louis - St Charles, Super 8, and Super 8 St. Charles are conveniently close to Lowe's for customer accommodation needs.
Is there a bank or ATM near Lowe's Home Improvement for convenient cash access?
Yes, Bank of America ATMs and First Bank are located nearby, providing convenient access to banking services for Lowe's customers.
Does Lowe's Home Improvement Saint Charles offer installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, HVAC, doors, windows, and more to assist customers with their home improvement projects.
Brand Certified Facts from Lowe's Home Improvement
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