Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Raymore, MO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed reviews on customer service; while some employees received praise for their helpfulness, others were criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about delivery services, including missed deliveries, poor communication, and inadequate installation.
Product Availability
Customers appreciated the wide selection of products, but some reported issues with stock availability and difficulties in finding specific items.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, although there were isolated reports of unsanitary conditions.
Professionalism
Many customers noted the professionalism of staff, particularly in handling inquiries and assisting with purchases.
LM
Lee Mclain
Nov 5, 2025
5.0
Wendy at the customer service counter is far beyond 5 star. I am in there often and she is always treating everyone with a smile. Any time I’ve had a return or special order she always handled it with the upmost respect. Thanks Wendy for making this Lowe’s store pleasant.
MW
Michael Winsett
Oct 29, 2025
5.0
Great professionalism!
KS
Kathryn Smith
Oct 9, 2025
1.0
Terrible credit card service. Won’t let you access your account and change password. Not user friendly
AD
Audra Dowty
Oct 6, 2025
5.0
Cute big mums on sale!
AP
Anne Pritchett
Oct 1, 2025
5.0
Thank you to Nikki, who figured out how to deliver a grill to me. She was extremely cordial, willing to help with a delivery I had about given up on. 5 stars for excellent customer service!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Raymore, MO?
You can find hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and much more at Lowe's Home Improvement in Raymore, MO.
What are the store hours for Lowe's Home Improvement in Raymore?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's in Raymore offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to customers in Raymore, MO.
How can I check my order status for purchases from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if your order status changes.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a wide range of installation services including appliances, cabinets, flooring, lighting, doors, windows, HVAC, roofing, and more.
What payment options are accepted at Lowe's in Raymore?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby places where I can get propane near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is located nearby, providing propane supplies which can be convenient if you purchase grills or outdoor kitchen supplies at Lowe's.
Where can I find pharmacies near Lowe's in Raymore, MO?
Sam's Club Pharmacy is nearby, offering pharmacy services which may be useful for customers visiting Lowe's who need prescriptions or health-related products.
What dining options are available near Lowe's Home Improvement for a meal before or after shopping?
Nearby dining options include Whataburger, Firehouse Subs, Golden Corral Buffet and Grill, Steak 'n Shake, Pizza Hut, and Baskin-Robbins, providing a variety of meals close to Lowe's.
Does Lowe's Home Improvement offer services for customers who speak Spanish or other languages?
Yes, Lowe's in Raymore offers services in English and Spanish, with in-store translation services available for other languages to assist customers.