Lowe's Home Improvement

4.2
1753 reviews

About

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As the trusted home improvement store near you, Lowe’s in Ozark, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1800 West Marler Lane, Ozark, MO
65721, United States

Hours

Reviews

4.2
1,627 reviews
5 stars
934
4 stars
386
3 stars
123
2 stars
53
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or indifferent.

Product Availability

Customers appreciate the variety of products available, but there are frequent complaints about stock discrepancies and issues with online inventory accuracy.

Checkout Experience

Many customers express frustration with self-checkout options and long wait times at the register, indicating a desire for more traditional checkout services.

Delivery Issues

Several reviews highlight significant problems with delivery and installation services, including delays and damaged products.

Staff Knowledge

While some staff members are noted for their expertise, there are numerous complaints about a lack of product knowledge among employees.
  • RS
    Richard Smith
    Jan 1, 2026
    5.0
    This is my go to place for construction materials
  • JP
    Jason Parker
    Dec 15, 2025
    1.0
    For the first time ever a man approached me and asked if I needed help! I was so happy and impressed. I even said man I don’t think anyone has ever asked me that here. Turns out he’s actually selling some sort of water system and doesn’t even work for Lowe’s, but he does have a Lowe’s vest on. I said to be honest what I came here to get is half the price on Amazon. And now that you have to check yourself out while the employees stay in there and look at you struggle to figure out how to do it. I never give Lowe’s business when I could find it somewhere else. He said well I don’t even work at Lowe’s. We’d love to test your water. I said I would definitely go somewhere else and not aware of that vest if you want to sell something.
  • JK
    Jonathan “MoFo” Kohn
    Dec 9, 2025
    5.0
    The staff is very friendly very helpful and very knowledgeable thank you Lowe's staff for making my experience less painful
  • SW
    Steve Webber
    Nov 29, 2025
    5.0
    Great place to fine appliances home decor or need to kill time
  • EF
    Eric Frear
    Nov 23, 2025
    1.0
    Delivery and installation is completely unacceptable. Parts damaged on installation and then told they cant come back and fix until 2 more days. Thanks for the refund though.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.