As the trusted home improvement store near you, Lowe’s in Ozark, MO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed experiences with customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or indifferent.
Product Availability
Customers appreciate the variety of products available, but there are frequent complaints about stock discrepancies and issues with online inventory accuracy.
Checkout Experience
Many customers express frustration with self-checkout options and long wait times at the register, indicating a desire for more traditional checkout services.
Delivery Issues
Several reviews highlight significant problems with delivery and installation services, including delays and damaged products.
Staff Knowledge
While some staff members are noted for their expertise, there are numerous complaints about a lack of product knowledge among employees.
RS
Richard Smith
Jan 1, 2026
5.0
This is my go to place for construction materials
JP
Jason Parker
Dec 15, 2025
1.0
For the first time ever a man approached me and asked if I needed help! I was so happy and impressed. I even said man I don’t think anyone has ever asked me that here. Turns out he’s actually selling some sort of water system and doesn’t even work for Lowe’s, but he does have a Lowe’s vest on. I said to be honest what I came here to get is half the price on Amazon. And now that you have to check yourself out while the employees stay in there and look at you struggle to figure out how to do it. I never give Lowe’s business when I could find it somewhere else. He said well I don’t even work at Lowe’s. We’d love to test your water. I said I would definitely go somewhere else and not aware of that vest if you want to sell something.
JK
Jonathan “MoFo” Kohn
Dec 9, 2025
5.0
The staff is very friendly very helpful and very knowledgeable thank you Lowe's staff for making my experience less painful
SW
Steve Webber
Nov 29, 2025
5.0
Great place to fine appliances home decor or need to kill time
EF
Eric Frear
Nov 23, 2025
1.0
Delivery and installation is completely unacceptable. Parts damaged on installation and then told they cant come back and fix until 2 more days. Thanks for the refund though.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Ozark, MO?
You can find appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing essentials, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Ozark?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours as noted on their website.
What services does Lowe's offer at the Ozark location?
Lowe's offers installation services for appliances, flooring, doors, blinds, cabinets, countertops, decks, lighting, HVAC, roofing, fence, and more, along with professional assembly and repair services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, and you'll receive email updates if your order status changes.
Does Lowe's Ozark offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa payment methods.
Are there nearby places to eat around Lowe's Home Improvement in Ozark?
Yes, nearby you can find Arby's, El Puente Mexican Restaurant and Cantina, Buckingham Smokehouse BBQ, Salvatore's Fresh Ristorante Italiano, Whataburger, Jersey Mike's Subs, and MO Sno Biz for fast food and dining options.
Is there a car wash near Lowe's Home Improvement in Ozark?
Yes, you can visit Car Wash USA Express, Take 5 Car Wash, and Hurricane Bay Car Wash located close to Lowe's for auto cleaning and detailing services.
Can I arrange for propane exchange near Lowe's Home Improvement in Ozark?
Yes, Blue Rhino Propane Exchange is a nearby location where you can exchange propane tanks conveniently while visiting Lowe's area.
Does Lowe's provide assistance for customers who speak languages other than English?
Lowe's in Ozark offers services in English and Spanish, and in-store translation services are available for other languages to assist customers.